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Author's profile photo Caio Cagnani

SAP Partner: SAP Digital Supply Chain Implementation Tools Overview

Dear Partner Community,

Below is an overview of the tools available to support your SAP Digital Supply Chain implementation with some tips on when to use them:

  • An Overview of the SAP Supply Chain Management software can be found on this page
  • Onboarding Resource Center for SAP Digital Supply Chain and all of its solutions can be accessed here

 

SAP%20Digital%20Supply%20Chain%20-%20Design%20To%20Operate

SAP Digital Supply Chain – Design To Operate

 

 

 

If you are experiencing and issue with the product that you believe is a bug or error, report an incident through the Support Portal and if needed follow up via the Customer Interaction Centre

 

Before raising an incident with SAP, please ensure to review the following resources:

 

When Creating an incident

To avoid delays in incident processing and to minimize ping-ponging, it is important to include certain information as described in these guidelines to make the incident process smooth and effective:

  • Only one issue per incident
  • Appropriate priority (with business impact) and component
  • Meaningful explanation with steps to reproduce the problem
  • Contact information
  • More details in the guidelines

 

For more information / Q&A, be sure to visit the DSC Resource Center and related communities.

 

And last, but not least, learn how customers select their implementation partners by following the Partner Selection Guidance.

 

Created by: Caio Cagnani and Cheneil Antony-Hale

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