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Author's profile photo Yuliya Dzerhachova

SAP Partner: SAP S/4HANA Cloud Implementation Tools Overview

[reviewed May 2023]

Dear Community

 

Below is an overview of the tools available to support your SAP S/4HANA Cloud implementation with some tips on when to use them:

 

  • If you are experiencing and issue with the product that you believe is a bug or error, report an incident through SAP for Me and, if needed, follow up via the Customer Interaction Centre

 

Before raising an incident with SAP, please ensure to review the following resources:

 

When Creating an incident

To avoid delays in incident processing and to minimize ping-ponging, it is important to include certain information as described in these guidelines to make the incident process smooth and effective:

  • Only one issue per incident
  • Appropriate priority (with business impact) and component
  • Meaningful explanation with steps to reproduce the problem
  • Contact information
  • More details in the guidelines

 

Learning and Enablement resources:

Last but not least – recommendations for customers on selecting their implementation partner can be found in the Partner Selection Guidance.

 

 

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      5 Comments
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      Author's profile photo Andrew Saunders
      Andrew Saunders

      Great roundup of resources Yuliya!

      Author's profile photo Tayo Oyesile
      Tayo Oyesile

      This is excellent. Great job, Yuliya

      Author's profile photo vikas kumar
      vikas kumar

      Yuliya, this is really useful blog! Thank you for the detailed information provided.

      Author's profile photo Saumitra Deshmukh
      Saumitra Deshmukh

      Excellent summary of things one need to know w.r.t SAP S/4HANA Cloud implementation journey - Yuliya Dzerhachova

      -Saumi

      Author's profile photo Mike Robinson
      Mike Robinson

      Great blog Yuliya post! Very handy! 👏