Skip to Content
Event Information
Author's profile photo Raquel Fitzpatrick

Expert-Guided Implementation: All you need to know about SAP Cloud ALM

SAP Cloud ALM is our application lifecycle management offering for cloud-centric customers. It provides extensive implementation, operations and service capabilities for cloud and hybrid (on-premise) solutions. With SAP Cloud ALM you can:

    • Implement cloud-centric solutions with a preconfigured, content-driven guided workspace based on SAP Activate methodology and Best Practices
    • Manage all implementation, testing and deployment activities
    • Ensure smooth business operations without disruptions with proactive monitoring and alerting
    • Increase business-process execution quality and performance by finding and analyzing issues on business process, integration, user and application levels
    • Increase efficiency in collaboration before, during and after service deliveries
    • Provide access to standardized and digitized service results for easier consumption

SAP%20Cloud%20ALM

 

To guide you through these functionalities, we invite you to attend our new Expert-Guided-Implementation (EGI) training, All you need to know about SAP Cloud ALM.

This is a multi-day remote session where an SAP expert explains the execution of the activities step-by-step and participants then execute the demonstrated steps within their own SAP environment, and if necessary, receive direct guidance and support from the SAP expert.

 

During this EGI, we will present the benefits and capabilities of SAP Cloud ALM and help our customers setup and use its functionalities in their own environment. It combines implementation, operations and service topics to allow them to leverage the full potential of SAP Cloud ALM.

Register here*: All you need to know about SAP Cloud ALM

*Before you can access the link above, a one-time registration in SAP Learning Hub, edition for SAP Enterprise Support, is required. A detailed step-by-step guide to registration can be found here.

Do you want to start using SAP Cloud ALM right away? Learn more and request your tenant today at support.sap.com/cloud-alm

You can use the interactive “supported solutions” tool in the SAP Help Portal to find out which SAP solutions are supported by SAP Cloud ALM. Fair usage rights for SAP Cloud ALM are included in your Support Entitlement of Enterprise Support, Enterprise Support Cloud Edition, PSLE and it is ready for immediate consumption.

 

 

Assigned Tags

      4 Comments
      You must be Logged on to comment or reply to a post.
      Author's profile photo Wolfgang Mayer
      Wolfgang Mayer

      Hi Raquel,

      I've once saw a slide where "Incident management" (after Go-live, so end user enters an incident, IT/support can follow-up on this) for S/4HANA (Public) Cloud was shown as "to be available later". Do you know where I can find information on this topic? I didn't find any other information on this so far.

      Thanks & regards

      Wolfgang

      Author's profile photo Raquel Fitzpatrick
      Raquel Fitzpatrick
      Blog Post Author

      Hello Wolfgang,

       

      This integration is not yet available but it will be released very soon.

      The information about this and other planned functionalities for SAP Cloud ALM can be found in the Road Map Explorer.

       

      Thanks and Regards,

      Raquel

       

      Author's profile photo Wolfgang Mayer
      Wolfgang Mayer

      Hi Raquel,

       

      thanks for your feedback! I've checked the roadmap explorer, but didn't find the term "Incident" there. Is there a different term used in "SAP language"?

       

      Thanks & regards

      Wolfgang

      Author's profile photo Raquel Fitzpatrick
      Raquel Fitzpatrick
      Blog Post Author

      Hi Wolfgang,

       

      The first tool that will be integrated with SAP Cloud ALM for incident management is ServiceNow.

      In the roadmap it describes "Built-in integration of ServiceNow IT Service Management in intelligent event processing", which is the "integration of events coming from SAP Cloud ALM with ServiceNow IT Service Management (outbound integration)."

       

      Hope this helps!

       

      Thanks and Regards,

      Raquel