SAP Cloud for Customer 2205 Release Briefing Webcast
The 2205 release (May 2022) for SAP Cloud for Customer is just over the hill.
We will be adding the release webcast related information and assets here in our community. This will allow you to access the on-demand recordings, slide decks and also keep the conversation alive.
2205 Release Briefing for SAP Sales Cloud & SAP Service Cloud (C4C)
When: Thursday, April 28, 2022 @ 4.00 pm – 5.45 pm CEST/ 10.00am -11:45 am EDT.
Who: Presented by Emmanuel Desert and Sales & Service Cloud Product Managers
What: Get an insightful preview on the planned innovations for the upcoming May 2022 (2205) release of the SAP Cloud for Customer. Hear directly from our product management team about what’s new in this release. We’ll talk about highlights in Platform & Integration, Sales, and Service.
Please use this link to access the recording.
Download the slide deck and Q&A.
Demo_Customer Insights_2205 Release Briefing_SAP Sales Cloud Intelligent Sales add-on
Demo_Guided Selling_2205 Release Briefing_SAP Sales Cloud Intelligent Sales add-on
Visit the documentation page to check out the current updates.
Please find a visual timeline for the release and the upgrades. I have also added the hotfix (HFC) dates along with other important dates.
Please note: The Hotfix dates represent the release dates only. HFC is deployed in the customer system in the immediate next Contractual Maintenance Period (CMP).
Thank you and looking forward to continuing the release conversations here on SAP Cloud for Customer community!
Thank you for this update, so early in the game. Make things much easier. Appreciate it.
Hi Julius Pereira thank you for your comment.
We try to update our customers as fast as possible to make the planning process easier 🙂
Sounds great. Its just that this is the first time this has happened, quite a bit in advance; a pleasant surprise. 🙂 I'm glad you are on it. Thank you again.
Hi Emmanuel Desert and Malgorzata Konopelska
after read in detail the pdf, I can indentify a lot of improvements requested via the Influence page. Some of them are very useful (visit location, code list restrictions for SSI, etc). Many thanks for that. I really think this is the right direction!
Hi Francisco Ruiz Garcia ,
thank you for your positive feedback. The Product Management Team tries to improve the product as much as possible to make it better for customers and values your opinion 🙂
Following the 2205 upgrade of Test tenants over the weekend, I'm now in the process of cross-checking & testing new enhancements. I notice in our test system that the client-side Outlook Add-In version doesn't look correct i.e. older version to the one we're currently running in PROD system. If anything I would expect a newer version. Please can someone advise further. Thanks
Latest I hear from SAP support team is that the latest version is available for download from test tenant (even thought the version number shows incorrect & release note not yet updated). We're in the process of testing to confirm if this is indeed correct or not.
actually we don´t even have the Download Centre available in TEST tenant.
We can only download from QUALITY tenant.
Is it the same for you?
We have 3 tenants - DEV, QA and PROD.
The 'Download' option is available in all our 3 tenants - perhaps check your Company Settings and enable where missing.
I'm being told now that 221.0.4779.1302 is the latest version.
this is what I got from SAP:
Hope you are doing fine..! 🙂
We checked the issue from our end and we got to know that there is a bug in the release notes and it is not showing the new version 221.0.4779.1302 instead it is displaying old version 214.0.4657.506. But if you download the addin, new version 221.0.4779.1302 is only downloaded.
Our team is working on it to fix the bug of displaying old version in release notes.
Soon it will be fixed and correct recent released version will be displayed.
Thanks and Regards Gagan B K SAP Product Support
Yes, same response we received.
Today I see the same issue is now apparent in our PROD system, which no doubt will confuse a few of our end users 🙁 Hope SAP sort this out quickly. I'm surprised they are not releasing a new version of this software for 2205 release...as seems to be the case for all previous quarterly releases looking at the release notes.
Can you please explain this slide little bit more?
Will this be enabled inside an Opportunity?