Platform thinking for the Win!
Second, our customers continue to inform us that cloud-based digital technology platforms most need to have world class data security and compliance; rock solid availability; and have elastic, pay-for-what-is- used pricing models. Security and compliance is a major factor affecting every enterprise, and organizations are tasked with maintaining data compliance, keeping data secure and meeting the increasing demands of security and data regulations being implemented by governments and regulatory bodies across the world – even those who are changing regulations frequently. Customers want cloud-based digital platforms that provide them with peace of mind that their data is secure and compliant. With the global pandemic causing enterprises to support a much larger number of remote customers and workers, our customers are requiring applications and data to be available and accessible 24×7 to every part of the world. Organizations are expecting redundant digital cloud platforms that provide constant availability to applications and data anytime, anywhere. Finally, customers don’t want a one size fits all approach to cloud based digital platforms when it comes to commercial terms. Yes, some customers prefer a cloud subscription model for financial planning purposes, but many customers want the flexibility of Pay Per Use platforms, whereby customers only pay for what they use, or they prepay for platform services and then “burn down” their prepay over time. This provides flexibility and agility in their cloud consumption plans.
Third, our customers continue to tell us that ease of integration of both applications and data is critical when they are looking to choose a cloud based digital platform. Organizations are seeking to integrate all aspects and tasks across the business application portfolio using best practices and the utmost data security. We found that many of our customers are interested in reducing costs and gaining accuracy by offloading manual and repeatable tasks to the platform. Other customers are using digital platforms as more of a strategic weapon, integrating and optimizing both processes and data across their application portfolios for things like cross portfolio planning, the linking of demand chain to supply chain, and optimizing work force needs to meet manufacturing planning schedules. The automation of tasks and integration of application data and processes via a digital platform are key criteria for customers who are looking for improved efficiency, delivering continuity across different aspects of the organization and enabling cross cloud vendor application integration. Digital platforms also deliver cost effectiveness by way of reduced overhead in equipment and staffing, and more efficient business processes that work together for the organizations success.
SAP is delivering this cloud based digital platform for our customers in the form of SAP Business Technology Platform – that helps customer create personalized experiences that work with their applications, enables faster enrichment of application portfolios with business context and provides a secure, scalable and enterprise grade cloud platform. That is Platform Delivery for Platform Thinking Enterprises. For more information on how SAP can help your company with platform thinking, go to SAP.com/BTP