User Experience Insights
New SAP Conversational Experience Design Guidelines Available
Great news for Conversational Design!
We are thrilled to let you know that the Fiori SAP Conversational Experience Design (CxD) team recently released the new SAP CxD Guidelines. We updated the CxD guidelines with new content to match the current implementation of SAP Conversational AI Web Client.

What is SAP CxD?
SAP Conversational Experience Design (SAP CxD) is a design language for enterprise conversational products. SAP CxD Guidelines help you seamlessly integrate conversational products across your business applications to provide awesome user experiences to your enterprise applications. SAP CxD Guidelines let you create a successful conversation between your users and your digital assistants.
How does this help me?
SAP CxD Guidelines provide conversational design best practices, examples, a detailed design process, tools, and resources to help you create your conversational products.
Check out the new Guidelines
Run, don’t walk (figuratively speaking) and check out the SAP CxD Guidelines so you don’t miss out on the latest and greatest improvements. Tell your friends! Then get started creating the best digital assistant user experience for your users.