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Author's profile photo Michael Wells

Finding the Hidden Opportunity in the Great Resignation



The Great Resignation has stolen the spotlight from human experience management (HXM) for almost a year ‒ and it brings with it both good and bad news. On the one hand, according to a Microsoft survey, 41% of workers worldwide are thinking about quitting their jobs, and 36% are willing to go as far as giving notice without lining up another job first.* On the other hand, it’s not too late to turn the tide of this workforce sentiment, where employees are forced to choose between burning out as they cope with the daily grind or face the uncertainty of a new job or career direction.


Even the future workforce seems particularly disenchanted. The Microsoft study also revealed that younger workers, notably Generation Z, are struggling on the job, showing signs of low engagement and less eagerness to contribute new ideas.


Some of these feelings of disconnectedness, dissatisfaction, and disempowerment may resolve under a new employment situation. However, the traditional stresses and strains of the workplace that created such a troubling dynamic will not.


According to Tom Le, global vice president of Partner Solution Advisory at SAP, “Something must give.” While most people wouldn’t dismiss an opportunity to enjoy a more flexible working situation, they ultimately want a management team that supports them, prioritizes their development, and fosters a culture of camaraderie.


“Executives must broaden their focus on nurturing their workforce,” Le recognizes. “Employees need the tools, skills, and technologies to not only drive business growth, but also make their time at work meaningful, productive, exciting, and enjoyable.”


With the support of their partners, many SAP customers are already heeding this call by leveraging various solutions and services from SAP Business Technology Platform (SAP BTP). They are replacing disparate processes with a single platform to make the employee lifecycle more transparent and easier to navigate and keep updated. Meanwhile, others are transforming the employee experience by modernizing HR activities and establishing a business culture of continuous learning and development.


Customer successes and use cases like these have helped me understand the hidden opportunity in the Great Resignation. Let’s face it: companies cannot thrive in the long run with a disaffected workforce. And with the right technology, such as SAP BTP, executives can actively question, consciously observe, and meaningfully deliver on the expectations and needs of this most precious asset for their future.


Want to learn how SAP BTP is helping SAP partners safeguard businesses from the Great Resignation? Check out Tom Le’s blog “A Silver Lining to the Great Resignation.”



* Source: “The Work Trend Index: The Next Great Disruption Is Hybrid Work—Are We Ready?,” Microsoft, March 2021.

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