Return to External Supplier Using Advance Return Management in S/4HANA

Introduction

In this blog, the steps outlined for configuring and executing ‘Supplier Advance Return Management process in S/4HANA’. This will help users to configure advance return management and execute, monitor in S/4HANA Environment. The Business user can effectively monitor the complete return process cycle end to end and take corrective measures. The system can be configured as per the business requirement.

Pre-requisite:

• Ensure return indicator enabled in the Supplier Master (in the purchasing view)  with the indicator “Ret. with shipping proc.”
• Create Supplier as Customer for creating a return delivery and link Customer number  in the supplier master
• Shipping determination Configuration

Configuration Steps in S/4HANA: 

Step 1:- Define shipping-specific data for returns to vendor, which is the return delivery of goods to an external vendor.

SPRO – Materials Management – Purchasing – Purchase Order – Returns Order – Returns to Supplier

Step 2: Activate Advanced Returns Management for Purchase Order Types

SPRO – Materials Management – Purchasing – Purchase Order – Returns Order -Advanced Returns

Step 3: Activate and Rename Follow-Up Activities

SPRO – Materials Management – Purchasing – Purchase Order – Returns Order -Advanced Returns Management – Activate and Rename Follow-Up Activities

Step 4: Define Number Ranges for Advanced Returns Process IDs

SPRO – Materials Management – Purchasing – Purchase Order – Returns Order -Advanced Returns Management – Define Number Ranges for Advanced Returns Process IDs

Step 5: Define Return Reasons for Supplier Returns

SPRO – Materials Management – Purchasing – Purchase Order – Returns Order -Advanced Returns Management – Define Return Reasons for Supplier Returns

Execution Process steps: –

1. Create a returns purchase order using the Fiori App: Create Purchase order App

Select Document type as NB2, Enter the RMA number in the Returns Tab. Return against the Original PO is updated in the Reference Document in the return tab. Follow up activity “Ship To Supplier” is populated

2. Create an Outbound delivery with reference to the returns purchase order using the Fiori app: My Purchase order

Step 3: – Post Return goods issue using App: Change outbound delivery

Step 4: Create a Credit memo using Fiori App: Create Supplier Invoice

Step 5: Review Track Supplier Returns Fiori App: Create Credit Memo

Conclusion:

• After going through the above blog, the user should have learned how to set up and execute the ‘External Supplier advance return Management process in S/4HANA’
• Please provide your feedback/comments. You can ask Questions / Answer for the open Questions in the SAP Community here

Reference:

S/4 HANA Advanced Return Management Process:

https://help.sap.com/doc/cd4e70ed816d46aba0661d1cd5c1eabb/3.6/en-US/frameset.htm

https://help.sap.com/viewer/9832125c23154a179bfa1784cdc9577a/2021.000/en-US/70e9a188e3834dc782bfeeb8f88d5ea8.html?q=advance%20return%20management