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Self-Billing Cockpit Q&A


This blog would collect all questions from difference customers and partners. Hope it would be helpful for you to use Self-Billing Cockpit.



  • Q: Don’t receive the welcome mail from SAP about business techincial platform.

There are two scenarios when you purchase the Self-Billing Cockpit

  1. You don’t have the BTP before. SAP would mail you the BTP global account with user name and password. Self-Billing Cockpit would entitled automatcially to this BTP global account.
  2. You already had the BTP global account. SAP would not mail you the BTP with user again. Self-Billing Cockpit would entitled automatically to your exsiting BTP global account.

Logon the BTP to check any existing global account for you. If any problems, create one service request to provisioning team with component BC-NEO-CIS.


  • Q: Can’t see the Self-Billing Cockpit tile in the subaccount service market place.

There are some possible reasons as below

  1. Self-Billing Cockpit license purchased issue. Contact your Account Executive to confirm if the licenses are purchased.To know who is the account executive, please refer to the below KBA –2626344 – Who is the SAP Account Manager for my company?
  2. Entitlement issue in customer BTP. It means the license correct, but SAP provisioning team don’t add Self-Billing in customer BTP. Create one service request to provisioning team with component BC-NEO-CIS.
  3. Entitlement missing in subaccount. Logon BTP global account-> Entitlements tab -> Entiy Assignments -> Select entities {your subaccount} -> Add service plans -> SAP Self-Billing Cockpit->Choose plan -> Save

In the SAP Self-Billing Cockpit landscape, two application plans are available for subscription: a default plan and a test plan. The default plan is used as your live environment for production, and the test plan allows you to set up your system in a test environment. Subscription to both requires two different subaccounts.


Custom Identity Provider

  • Q: How to setup the custom identity provider in Self-Billing Cockpit

You can refer the blog –

There are some hints as below

  1. The IAS application connect type shall be “Open ID”.
  2. Now only support one active custom identity provider in subaccount.
  3. In case you active the custom IDP. You shall add the addtional parameter ”
    ?login_hint=%7B%22origin%22%3A%22sap.custom%22%7D ​

    ” in Self-Billing Cockpit API url.


Integration with S/4HANA Cloud and S/4HANA

  • Q:Commincation Scenario 0114 the connection test throws an error:Couldn’t access service; Service Ping ERROR: Method Not Allowed (405)

405 means connection works. but the testing method not supported in Self-Billing Cockpit. Usually the testing method is “Get”. But in this replication api, self-billing cockpit only support “POST” method.

Please ignore this error and continue the processing.

  • Q: Can’t see the sales organizations in Self-Billing cockpit customizing app “Manage Tolerance”

Communication scenario 0087 configuration missing for Self-Billing cockpit. Scope item 1YB don’t active.

Please find it here:


Blog Post Series for SAP Self-Billing Cockpit


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