Skip to Content
Product Information
Author's profile photo Kandi Frasier

Keeping up with CIG Add-On Support Packs

Update: Cloud Integration Gateway (CIG) is now known as SAP Integration Suite, managed gateway for spend management and SAP Business Network. Short(er) name: Managed Gateway for Spend&Network. Same cloud integration, new name.

Twice each year, in May and November, there is an Ariba release that includes a new support pack (SP) for the ECC or S/4HANA CIG Add-On. SAP has an n-1 support policy for CIG Add-On SPs which means that the current and previous SP versions are supported.

With a twice-yearly release cadence, the recommendation is to apply CIG Add-On SPs at least once per year to stay on a supported version. For more details, please refer to the Support Pack – Support Policy.

To keep up with releases and CIG Add-On SPs, teams often ask questions such as:

  1. When are new CIG Add-On SPs going to be released and how does the SP number, e.g. SP 0015, relate to the Ariba release number, e.g. 2111?
  2. What is included in each SP version or Ariba release?

For the first question, match the CIG Add-On SP version to the Ariba release calendar via the release date. For example, SP 0015 was released in November 2021 and is part of the 2111 release.


CIG Add-On SP download page

The SAP Ariba Connect release calendar below highlights quarterly release dates in orange. With this release information, it is easy to determine what has been released and to anticipate new releases.


Ariba Connect – Release Calendar


Now that the timing of releases is clear, let’s discuss how to identify what is in an Ariba release or CIG Add-On SP. Access the SAP Help Portal and use the Ariba release number, e.g. 2111, to review the CIG documentation. As is shown below, there is an Ariba What’s New guide as well as a CIG release guide for each release version.


CIG Documentation on SAP Help Portal

It is also important to review the documentation provided with each CIG Add-On SP. Access the SAP One Support Launchpad to download SPs and to view related information such as SAP Notes, Object list and Package conditions. To access each SP’s details, click the Content Info link in the Related Info column:


Content Info for Support Packs

Once the content info page appears, click each tab as highlighted below to review the SAP Notes and other details provided. This documentation should clearly outline the changes associated with each SP.


SP-Level Documentation

This blog highlights some of the documentation that is available for Ariba releases and should help teams who are planning to apply CIG Add-On SPs. Prior to SP application, be sure to coordinate with internal IT and business resources because SPs cannot be uninstalled.

Assigned Tags

      You must be Logged on to comment or reply to a post.
      Author's profile photo Syambabu Allu
      Syambabu Allu

      Hi Kandi,

      It’s really helpful..Thanks for sharing!!

      Thank you,


      Author's profile photo Sunil Varma
      Sunil Varma

      Very informative.