Did you know that SAP S/4HANA Cloud…
- Brings intelligence and automation to your business to help identify potential issues.
- Can spotlight issues and raise alerts for business situations.
- Can directly inform the responsible business users or teams.
- Allows you to automate issue resolution.
- Enables you to create your own business situations**
…and you can start using it with your SAP S/4HANA Cloud from day one!
Situation Handling is an integrated feature of SAP S/4HANA Cloud that many customers are already benefiting from.
Regardless of your current situation, if you wish to learn more about Situation Handling, the advantages it offers and want first-hand experience on how you can get it up and running on SAP S/4HANA Cloud, then please join us for the upcoming targeted empowerment campaign sessions with our SAP S/4HANA Cloud experts.
**Planned to be available as of SAP S/4HANA Cloud 2202. This is the current state of planning and may be changed by SAP at any time without notice.
Before you can access the links below, a one-time registration to the SAP Learning Hub, edition for SAP Enterprise Support, is required. A detailed step-by-step guide on how to register can be found here.
The targeted empowerment campaign for Situation Handling in SAP S/4HANA Cloud comprises four distinct phases, which are delivered in different regions.
 | START - Foundational content targeted for customers that are running the business processes with situation handling in their SAP S/4HANA cloud system |
| Session Title | Dates | Target Audience | Time | Save the Date |
| Resolve Issues Requiring Attention with Situation Handling in SAP S/4HANA Cloud – Overview | January 19th, 2022 | NA | 11:00am - 12:00pm EDT | Register |
| Resolve Issues Requiring Attention with Situation Handling in SAP S/4HANA Cloud - Overview | January 20th, 2022 | APJ/EMEA | 09:00am – 10:00am CET | Register |
 | LEVERAGE - SAP experts will discuss, and demo Situation Handling use cases across lines of business, including how to use the available features, and who will benefit from them. The demo will include how to use the features that are available, and which system personas will benefit from them |
| Session Title | Dates | Target Audience | Time | Save the Date |
| Resolve Issues Requiring Attention with Situation Handling in SAP S/4HANA Cloud – Use Cases | February 23rd, 2022 | APJ/EMEA - Supply Chain, Manufacturing, and R&D/Engineering | 09:00am – 10:15am CET | Register |
| Resolve Issues Requiring Attention with Situation Handling in SAP S/4HANA Cloud – Use Cases | February 24th, 2022 | NA/EMEA - Sourcing and Procurement, Sales and Services | 11:00am – 12:15pm EDT | Register |
Due to popular demand, two additional sessions are available for registration!
| Session Title | Dates | Target Audience | Time | Save the Date |
| Resolve Issues Requiring Attention with Situation Handling in SAP S/4HANA Cloud – Use Cases | March 9th, 2022 | APJ - Sourcing and Procurement, Sales and Services | 2:00pm – 3:15pm AEDT (Melbourne) 8:30am – 9:45am IST (India) | Register |
| Resolve Issues Requiring Attention with Situation Handling in SAP S/4HANA Cloud – Use Cases | March 9th, 2022 | NA - Supply Chain, Manufacturing, and R&D/Engineering | 3:30pm – 4:45pm EDT 12:30pm - 1:45pm PST | Register |
 | EXPAND - Focuses on Situation Handling in SAP S/4HANA Cloud. SAP experts will walk you through the new features available in Situation Handling and demonstrate how you can create your own Situation Handling use cases |
| Session Title | Dates | Target Audience | Time | Save the Date |
| Resolve Issues Requiring Attention with Situation Handling in SAP S/4HANA Cloud - Custom Situations | March 2nd, 2022 | NA | 11:00am - 12:00pm EDT | Register |
| Resolve Issues Requiring Attention with Situation Handling in SAP S/4HANA Cloud - Custom Situations | March 3rd, 2022 | EMEA/APJ | 9:00am – 10:00am CET | Register |
 | BETTER TOGETHER - Intelligent Situation Automation is an extension of Situation Handling in the SAP Business Technology Platform (BTP) that allows you to monitor and analyze situation data, as well as configure rules to automate the resolution of business situations in SAP S/4HANA Cloud. |
| Session Title | Dates | Target Audience | Time | Save the Date |
| Resolve Issues Requiring Attention with Situation Handling in SAP S/4HANA Cloud - Intelligent Situation Automation | March 8th, 2022 | EMEA/APJ | 9:00am – 10:00am CET | Register |
Please note the recordings will be made available via the above links after the live session.
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