SAP for Me for Partner Technical & Support Administrators
Overview of Features
If you are in a role where you are responsible for system maintenance and support as a Partner, there are lots of interesting areas for you.
|Customer Products, Licenses, Systems,||Next Generation Cloud Delivery|
In the Customer Success Dashboard, under the Customer Adoption tab, you can find information about your customers.
By clicking on the Customer ID in the Active License Sales Order with Service Provider card, you are brought straight to the Customer Details Dashboard for that specific customer, directly to the Portfolio tab.
Under Portfolio, you can see the Products, License Materials and Systems information for that customer.
Back in the Customer Success Dashboard, under the Customer Delivery tab, you can also see your Next Generation Cloud Delivery Schedule for all of your customers. The migrations are split by planned migration date, within the next 30, 60 90, 180, 181+ days. You can see here your overall progress for each customer.
By clicking the blue arrow in the right-hand column, you can view all of the systems, solutions, current and new data centers, new infrastructure, migration status and migration dates for that specific customer.
If you are also a customer of SAP, you can see information about your systems, provisioning, support incidents, and more in the customer dashboards. You can learn more about the newly redesigned Services & Support Dashboard in this blog: Experience the Newly Designed Services & Support and Systems & Provisioning Dashboards in SAP for Me
Accessing SAP for Me
- Access from https://me.sap.com/
- You must have an S-User ID which is linked to your Partner record
- Access to specific cards in SAP for Me is based on the Partner Contact Functions assigned by your Partner Security Manager.
- You can learn more about authorizations in SAP for Me and see the authorizations required for each card in our blog: What Permissions do you need for SAP for Me for Partners?
More blogs in this series