Product Information
SAP Cloud for Customer – CX Wiki Content Found New Homes
Dear Community,
With the sunset of our SAP CX Wiki end of December 2021, we had to find new homes for the content, we are sharing with you.
We are excited to announce the transfer of the SAP Sales & Service Cloud assets and pages from SAP CX Sales & Service Cloud Wiki to their new homes is in full swing!
And good news for you, with that transfer, the access to most of the assets no longer requires an SAP User ID (so called S-User).
Please bookmark and follow this blog post, as we’ll update some missing links as soon as they are published.
The below table provides you with an overview of the content from CX Wiki and where you can find it now (soon).
| Asset / Content | New platform |
| Release Dates & Upgrade Information | C4C Help Portal – Discover Tab (Release Dates and Timeline) |
| Mobile App Updates | C4C Help Portal – Discover Tab (SAP Cloud for Customer Mobile Apps) |
| Emergency Corrections | C4C Help Portal – Discover Tab (SAP Cloud for Customer Mobile Apps) |
| Service Availability | SAP Trust Center / Cloud Availability Center (CAC) |
| Cloud for Customer Operations Provisioning Handbook | C4C Help Portal – Implement Tab (C4C Operations Provisioning Guide) |
| Customer Data Backup & Recovery Services | C4C Help Portal – Implement Tab (C4C Operations Provisioning Guide) |
| Email Functionality | C4C Help Portal – Implement Tab (SAP Cloud for Customer Security Guide) |
Customer Announcements
|
SAP Support Launchpad – Knowledge Base Articles (KBA) |
| Release Known Issues | Please contact your CEE or CSM for updates regarding release related known issues. |
No changes but Good-to-Know
| SAP Support Portal for Cloud for Customer |
| Support Overview |
| Cloud System Notification Subscriptions (CSNS) |
| Newsletter Subscription |
| Engagement Program |
| Welcome Kit |
| Webcasts |
Hi Simone,
Where can I find the past and latest C4C release briefing content (slides, video, demo videos) in the new house? I cant seem to find them. The CX portal was well structured. The new house isn't. Thoughts?
Thanks
Julius
I have to agree with you Julius...bring back the Wiki 🙂
Yes. bring back the wiki; we promise we will play nice 😉
Unfortunately CX Wiki will not come back, but we will use the C4C Community page / Blog Posts for the quarterly release webcast and content.
Hi Julius,
With the sunset of the CX Wiki, we started creating blog posts on SAP Community for each of the quarterly release webcasts.
This is the link to the 2202 blog which should have all the videos presented during the webcast: https://blogs.sap.com/2022/01/19/sap-cloud-for-customer-2202-release-briefing-webcast/
I have also added the 2111 blog for your convenience: https://blogs.sap.com/2021/10/12/sap-cloud-for-customer-2111-release-briefing-webcast/ - in the comments section there is a link to all quarterly release webcasts from 2021, just in case you want to look something up.
Best, Simone
Can anyone help, where we can find the content which was available in below link:
https://cxwiki.sap.com/display/c4crelease/Disabling+TLSv1.1+protocol+and+weak+Ciphers+for+Outbound+Communication+Scenarios