SAP Cloud for Customer – CX Wiki Content Found New Homes
With the sunset of our SAP CX Wiki end of December 2021, we had to find new homes for the content, we are sharing with you.
We are excited to announce the transfer of the SAP Sales & Service Cloud assets and pages from SAP CX Sales & Service Cloud Wiki to their new homes is in full swing!
And good news for you, with that transfer, the access to most of the assets no longer requires an SAP User ID (so called S-User).
Please bookmark and follow this blog post, as we’ll update some missing links as soon as they are published.
The below table provides you with an overview of the content from CX Wiki and where you can find it now (soon).
|Asset / Content||New platform|
|Release Dates & Upgrade Information||C4C Help Portal – Discover Tab (Release Dates and Timeline)|
|Mobile App Updates||C4C Help Portal – Discover Tab (SAP Cloud for Customer Mobile Apps)|
|Emergency Corrections||C4C Help Portal – Discover Tab (SAP Cloud for Customer Mobile Apps)|
|Service Availability||SAP Trust Center / Cloud Availability Center (CAC)|
|Cloud for Customer Operations Provisioning Handbook||C4C Help Portal – Implement Tab (C4C Operations Provisioning Guide)|
|Customer Data Backup & Recovery Services||C4C Help Portal – Implement Tab (C4C Operations Provisioning Guide)|
|Email Functionality||C4C Help Portal – Implement Tab (SAP Cloud for Customer Security Guide)|
||SAP Support Launchpad – Knowledge Base Articles (KBA)|
|Release Known Issues||Please contact your CEE or CSM for updates regarding release related known issues.|
No changes but Good-to-Know
|SAP Support Portal for Cloud for Customer|
|Cloud System Notification Subscriptions (CSNS)|