Skip to Content
Product Information
Author's profile photo Simone Lesniak

SAP Cloud for Customer – CX Wiki Content Found New Homes

Dear Community,

With the sunset of our SAP CX Wiki end of December 2021, we had to find new homes for the content, we are sharing with you.

We are excited to announce the transfer of the SAP Sales & Service Cloud assets and pages from SAP CX Sales & Service Cloud Wiki to their new homes is in full swing!

And good news for you, with that transfer, the access to most of the assets no longer requires an SAP User ID (so called S-User).

Please bookmark and follow this blog post, as we’ll update some missing links as soon as they are published.

 

The below table provides you with an overview of the content from CX Wiki and where you can find it now (soon).

Asset / Content New platform
Release Dates & Upgrade Information C4C Help Portal – Discover Tab (Release Dates and Timeline)
Mobile App Updates C4C Help Portal – Discover Tab (SAP Cloud for Customer Mobile Apps)
Emergency Corrections C4C Help Portal – Discover Tab (SAP Cloud for Customer Mobile Apps)
Service Availability SAP Trust Center / Cloud Availability Center (CAC)
Cloud for Customer Operations Provisioning Handbook C4C Help Portal – Implement Tab (C4C Operations Provisioning Guide)
Customer Data Backup & Recovery Services C4C Help Portal – Implement Tab (C4C Operations Provisioning Guide)
Email Functionality C4C Help Portal – Implement Tab (SAP Cloud for Customer Security Guide)
Customer Announcements

SAP Support Launchpad – Knowledge Base Articles (KBA)

Release Known Issues

(direct link coming soon)

SAP Support Launchpad – Knowledge Base Articles (KBA)

 

No changes but Good-to-Know

SAP Support Portal for Cloud for Customer
Support Overview
Cloud System Notification Subscriptions (CSNS)
Newsletter Subscription
Engagement Program
Welcome Kit
Webcasts

 

Assigned Tags

      Be the first to leave a comment
      You must be Logged on to comment or reply to a post.