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Learn All About Support &technical assistance on SAP Trial products
Once you have obtained an SAP Trial product and face issues with the installation or usage.
Please read this blog post to learn all about How SAP provides the support / technical assistance on an SAP Trial product to ensure SAP experience is as smooth and effective.
For technical assistance on an SAP Trial product. Support will be given via the Trial Product’s SAP Community page.
| SAP Trial Product | Who to Contact |
|
SAP S/4HANA Cloud
|
Check our FAQ document https://www.sap.com/docs/download/cmp/2015/06/sap-se-s4hana-freetrial-faq-en.pdf Or contact us via the S/4HANA Cloud Trial Support Mailbox: saptrialsupport@sap.com Or visit our SAP Community where you can post your question: https://community.sap.com/topics/s4hana-cloud |
| SAP S/4HANA OnPrem |
Visit our SAP Community where you can post your question: https://community.sap.com/topics/s4hana
|
| SAP Business Technology Platform |
Email: cpitrialfeedback@sap.com Visit either of the following sites to post your question: https://answers.sap.com/tags/8077228b-f0b1-4176-ad1b-61a78d61a847 Or https://community.sap.com/topics/business-technology-platform |
|
SAP Integration Suite and SAP Extension Suite f.k.a SAP Cloud Platform |
Email: SAPCPTrialSupport@sap.com You find additional information about the support channels here: In order to buy a consumption-based SAP Cloud Platform plan, please contact your SAP sales Representative or Partner Manager. If you want to create an estimate beforehand, you can use our Estimator tool: https://www.sap.com/germany/products/cloud-platform/pricing/estimator-tool.html . |
|
SAP Sports One
|
Visit our SAP Community where you can post your question: https://community.sap.com/topics/sports-entertainment |
| SAP Innovation Management | Review: https://www.sap.com/cmp/td/sap-innovation-management-trial.html |
| SAP Event Ticketing |
Review: https://www.sap.com/products/event-ticketing.html
|
| SAP Rural Sourcing Management Trial | Visit our SAP Community where you can post your question: https://community.sap.com/topics/sourcing-and-contract-lifecycle-management |
|
Analysis Path Framework Trial
|
Visit our SAP Community where you can post your question: https://community.sap.com/ |
| SAP Big Data Margin Assurance Trial | Visit our SAP Community where you can post your question: https://community.sap.com/topics/database-data-management |
| SAP Analytics Cloud |
Review https://www.sap.com/products/cloud-analytics.html and contact the team: http://discover.sapanalytics.cloud/pdpcontact-us/ Email: sales@sap.com Or visit our SAP Community where you can post your question: https://community.sap.com/topics/cloud-analytics
|
| Business Objects |
Registration: https://www.sap.com/cmp/td/sap-bi-edge-edition.html Or visit our SAP Community where you can post your question: https://www.sap.com/community/topic/businessobjects-dashboards.html
|
|
ByDesign
|
Email: ByDesign.Reference.Systems@sap.com |
| SAP Predictive Analytics |
Review: https://blogs.sap.com/2017/08/03/sap-predictive-analytics-getting-started/
|
| HANA Express | Visit our SAP Community where you can post your question: https://community.sap.com/topics/hana |
| Crystal Products (Crystal Reports and Crystal Server) |
Visit our SAP Community where you can post your question: https://www.sap.com/community/topic/crystal-reports.html Alternatively, you can email SAPdigitaldeals@sap.com For the initial Trial registration: Crystal Reports Trial Registration – https://www.sap.com/registration/trial.7a8b1d4b-079e-4a2c-aee3-13d9218868ef.html Crystal Server Trial Registration – https://www.sap.com/registration/trial.bdbde30e-f31d-4d71-b179-58f3888010ed.html |
| SAP ADS |
Visit: SAP ADS Sales Team – Enterprise Information Management – Support Wiki
|
| SAP Power Designer |
Visit: https://www.sap.com/cmp/td/sap-powerdesigner-trial.html Visit our SAP Community where you can post your question: https://www.sap.com/community/topic/powerdesigner.html |
| Cloud Appliance Library |
Visit: https://cal.sap.com/catalog#/support
|
| SAP Lumira Discovery |
Email: customercare.lumira@sap.com
|
| SAP Data Warehouse Cloud | Visit our SAP Community where you can post your question: https://community.sap.com/topics/data-warehouse-cloud |
| SAP Datasphere | Email: sapguidedexperience@sap.com |
| SAP Data Intelligence Cloud | Email: sapguidedexperience@sap.com |
| SAP HANA Cloud | Email: sapguidedexperience@sap.com |
If your Trial Product does not appear on the list above, please review the forum on SAP Community: https://www.sap.com/community.html and post a new question if needed.
In SAP Community you can review the Product’s information page and ask questions for fellow users of the product to answer. The forums in SAP Community are also moderated by SAP Product Support engineers.
Use the button “Ask a Question” to post a new question:
See Also
Thanks for reading!
We hope you found this useful. Please note that the Customer Interaction Center is always happy to guide you on any of the mentioned processes and assist you with any queries you may have.
If you have any questions, please post in the Q&A (Question & Answer) section here: All Questions in Customer Experience | SAP Community and All Questions in Support Services | SAP Community
Read more #Customer Interaction Centre blog-posts Here!