What does it take to provide world-class streaming services?
Streaming services have seen major growth during COVID-19 as lockdown regulations encouraged people to stay indoors, shifting consumer behavior. How can streaming services remain relevant after the pandemic?
Results from a survey show that customer experience is key.
Erik Vogel, Qualtrics, and Richard Whittington, SAP discuss more findings on the #IndustryInsightsbySAP Podcast hosted by Tom Raftery.