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Author's profile photo Laura Del Rio
Laura Del Rio
October 26, 2021 Less than a 1 minute read

What does it take to provide world-class streaming services?

Streaming services have seen major growth during COVID-19 as lockdown regulations encouraged people to stay indoors, shifting consumer behavior. How can streaming services remain relevant after the pandemic?

Results from a survey show that customer experience is key.

Erik Vogel, Qualtrics, and Richard Whittington, SAP discuss more findings on the #IndustryInsightsbySAP Podcast hosted by Tom Raftery.

Tune in: https://podcast.opensap.info/industry-insights/2021/10/21/episode-44-streaming-services-great-cx-is-the-key-to-customer-loyalty

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