SAP Enable Now Web Assistant and the migration to the Reimagined Home Page for SAP SuccessFactors
As part of the HXM strategy, SAP SuccessFactors has developed a redesigned home page.
They call it “Reimagined Home Page”
The Reimagined Home Page incorporates customer feedback and addresses known issues. It’s faster to load, less cluttered, and more interactive.
With the Reimagined Home Page you can expect the following experience:
- quick access to frequent or important actions
- dynamic, individualized content for the user
- custom content for the organization
- a consistent experience on all devices, both on the Web and in our mobile app
- a banner image for branding
- a simplified administration experience
Here a screenshot with the former user interface and the latest user interface:
The Reimagined Home Page experience is available for testing and use in both Preview and Production, for early adopters. With the 2H 2021 Release it becomes general availability and can be used by Admin Opt-In. With the 1H 2022 Release it becomes a so called “Universal” feature. Universal features are enabled automatically, and you cannot disable them.
That means you can try this new Reimagined Home Page between the 2H 2021 and the 1H 2022 release. You can collect more information about the roll out plan by reading the blog post “Migration to Reimagined Home Page Within 1H 2022 Release – Innovation Alert” by Shannon Kahl.
If you are looking for more information around the Reimagined Home Page itself I would recommend the blog post “Reimagined Home Page- A Deeper Dive and a few customer questions, answered” by Aadil Bashir Bhat:
Impact to the SAP Enable Now Web Assistant
The use of the Reimagined Home Page will have an impact to your customer individual created Web Assistant content.
The SAP standard content is not affected unless you have modified them.
What will change?
It’s just a small but important thing, the “Context” information for the landing page will change and needs to be updated for instance in the SAP Enable Now Producer:
With the former user interface, it was HOME/HOME_TAB/HOME_V3
With the latest user interface, it will change to HOME/HOME_TAB/HOME_V4
You can update the “Context” information also to: HOME/HOME_TAB/HOME_V3,HOME/HOME_TAB/HOME_V4
With this approach, you can already make these changes now and the content will be shown for the former and the latest user interface.
Here a screenshot of the needed modification done in the SAP Enable Now Producer:
After doing these changes please don’t forget to save all objects back to the Server and publish it.
We don’t expect that the other parameter which you will find under “Web Assistant Context” will change, these are mainly:
Product Name = SFSF, Product Version = 1805
But if you should miss content after upgrading to the Reimagined Home Page, it’s worthful to compare these values of the mentioned parameters and adapting these if necessary.
Here a screenshot how you do this.
Should it be necessary to adjust for instance the Product Version, you can change this via bulk approach for all your Web Assistant content. Please take a look into the Web Assistant Authoring Guide in chapter 5.4 – “Updating the Context Properties”
To Summarize, the Reimagined Home Page is a great offering from SAP SuccessFactors and is the key feature of the SAP HXM Strategy. You can test it between the 2H 2021 and the 1H 2022 release. In the context of Web Assistant it requires an “Context” update for your individual created content.
I hope that this information will make it easy for you to switch to the Reimagined Home Page.
All the best, Michael