A Customer’s Digital Transformation to become an Intelligent Enterprise
The customer, an American photography and image sharing company in the US, enables users to create personalized photo gifts such as smartphone cases, photo books, wall art, and home décor. With around 1 million orders per day during peak season, which must be processed in a single day, their challenge is huge. At the same time, another requirement to be solved is to integrate a seamless enterprise-wide reporting to support advanced analytics from multiple data sources.
The customer evaluated SAP because of the availability of key functions out of the box in SAP Integration Suite handling huge loads, end to end business processes with seamless connectivity, security, error handling and monitoring capabilities, as well enterprise-wide advanced analytics for better planning and decision making.
After careful evaluation, the customer decided to work with SAP Partner Cognitus. With their broad experience in successfully implementing SAP Integration Suite, custom Fiori solutions running on Fiori Launchpad in SAP Business Technology Platform and SAP Analytics Cloud, along with using the SAP-Qualified Partner-Packaged Solution Gallop Intelligent Project Lifecycle Management, the partner was the right choice to solve their issues, in only 12 months, on time and within budget.
Today, the customer, thanks to the implemented solution, can take intelligent decisions, has lowered the cost of ownership and enabled touchless digital enterprise application for high volume e-commerce business, ensuring a seamless process from commerce order to product shipping.