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Author's profile photo Denys van Kempen

Subscription Management Dashboard & Troubleshooting | Hands-on Video Tutorials

Philip MUGGLESTONE from the SAP HANA Academy and the Partner Innovation Lab just uploaded two new hands-on video tutorials to the playlist

In this blog post you will find the videos embedded with references and some additional information.

To be informed when new posts are published about partner-related content in the video tutorials series, follow tag

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Hands-On Video Tutorials

What You Will Learn

The first part of the SAP Business Technology Platform Multitenant Business Application playlist on the SAP HANA Academy YouTube channel covers the basics of developing multitenant business applications

The second section revisits similar topics but this time using CAP, the SAP Cloud Application Programming model

The two videos of the blog cover the Subscription Management Dashboard recently added to SAP BTP and a video about troubleshooting and best-practices.

YouTube Playlist

To bookmark or directly access the playlist, go to


Subscription Management Dashboard

Video Tutorial

In this video tutorial, Philip Mugglestone introduces the Subscription Management Dashboard available in the BTP Cockpit.

0:00 – Introduction

0:30 – SAP BTP Cockpit

1:00 – Add role collection with roles and assign user

2:00 – Navigating the Subscription Management Dashboard

4:15 – New subscription

5:15 – Unsubscribe

6:00 – Documentation


To access the documentation, visit



Video Tutorial

In this video tutorial, Philip Mugglestone shows how to troubleshoot SaaS multitenant applications. Philip covers how to avoid the XA Advanced login screen and how to configure the TENANT_HOST_PATTERN setting and ensure subscription and dependency URLs are compatible.

0:00 – Introduction

0:40 – SAP HANA XS Advanced log on window

1:40 – Subscription Management Dashboard

2:20 – Subscription failed

4:20 – Update MTA YAML configuration file

7:00 – Build and deploy project to Cloud Foundry

8:00 – Subscription Management Dashboard

8:20 – Subscription successful

9:30 – Best practices

Best practices

  • Use lowercase for
    • provider subaccount subdomain
    • provider org name
    • provider space name
    • app name
  • Do not use any spaces (use dash – if needed)
  • Configure provider subaccount subdomain = provider org name
  • Using a wildcard custom domain is more flexible and less sensitive

As a last resort you can workaround some of these issues by specifying the URL compatible org/space/app name directly in the mta.yaml before build & deploy.

Note that for subscribers, we do not have to configure Org and Space.


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For the author page of SAP PRESS, visit

Over the years, for the SAP HANA Academy, SAP’s Partner Innovation Lab, and à titre personnel, I have written a little over 300 posts here for the SAP Community. Some articles only reached a few readers. Others attracted quite a few more.

For your reading pleasure and convenience, here is a curated list of posts which somehow managed to pass the 10k-view mile stone and, as sign of current interest, still tickle the counters each month.


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