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How can I pay invoices as a customer via credit card in SAP for Me?

Updated December 8, 2021

 

SAP for Me allows you to manage your invoices and payments online. You can display your invoices on the screen and pay them conveniently and quickly by credit card. Alternatively, you can pay the invoice amount by bank transfer or send us a check. Your invoices are displayed in an overview.

This capability is currently enabled for SAP Canada and Americas customers – further enablement to follow.

 

Getting started

The first place you will be interested in looking in is Finance & Legal where you can find the information regarding all SAP contracts (On premise and Cloud) as well as any billing information.

Once you have successfully signed in, select the link on the left side of the page labelled Customer Dashboard and select Finance and Legal.

 

Here you will see the tab Billing.

If you would like to pay for any of your Company’s SAP Invoices, click on the Billing tab and select the invoice(s) you would like to pay.

Next select the “Pay Bill(s)” button on the top right-hand side of the screen.

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A pop-up window will appear so you can confirm that you have selected the required items. Click Proceed to Payment to continue.

 

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Next enter your payment options and click submit to finalize payment.

 

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How to add a new credit card while paying a bill?

In order to add a new credit card in SAP for Me, you will first need to select an invoice due for payment.

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On the “Pay Bill” pop-up you will see the option to “Add New Credit Card”.

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After you enter the details, you will receive a confirmation “Credit card saved successfully” and will see the new card under “Payment Method”.

 

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How to add a credit card in the SAP for Me ‘Payment Options’ -section?

In the Payment Options section, you will see two tabs. The “Credit Cards” tab is where all credit cards saved for SAP invoices are visible. In the “Callidus Credit Cards” tab you will see credit cards saved for payment of Callidus invoices only (if relevant). If you wish to pay both SAP and Callidus invoices, you must enter a card under each tab.

 

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How to delete expired/old credit cards?

If you wish to delete an expired/old card, please go the Payment Options tab, and select the card to delete by clicking on the bin icon.

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How to get authorization to access invoice section?

S-User needs to be given access to manage invoice section of SAP for Me:

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If the S-User doesn’t have access, there is a link that shows who within their company they need to contact to get access on “Company Administrators”:

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Besides, you will be able to see how to contact us, SAP Contact (telephone and email), and the SAP for Me website at the bottom of every invoice.

 

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Additional Support

In case you need additional support with SAP for Me you can also go the following website.

https://support.sap.com/en/contact-us/cic.html

This provides customer specific information and a place where you can submit a ticket, etc.

 

Thank you!

Your SAP for Me Team

 

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