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Author's profile photo Oguzhan Genis

How can I pay invoices as a customer via credit card in SAP for Me?

Last update August 23, 2022 with new list of countries enabled.

 SAP for Me allows you to manage your invoices and payments online. You can display your invoices on the screen and pay them conveniently and quickly by credit card. Alternatively, you can pay the invoice amount by bank transfer or send us a check (where applicable). Your invoices are displayed in an overview.

This capability is currently enabled for SAP customers in:

Canada

USA

UK

Germany

Austria

Switzerland

Belgium

Netherlands

Luxembourg

Further enablement is being rolled out on a phased global basis. If currently not available in your country please login to Biller Direct.

 

Getting started

The first place you will be interested in looking in is Finance & Legal where you can find the information regarding all SAP contracts (On premise and Cloud) as well as any billing information.

Once you have successfully signed in, select the link on the left side of the page labelled Customer Dashboard and select Finance and Legal.

 

Here you will see the tab Billing.

If you would like to pay for any of your Company’s SAP Invoices, click on the Billing tab and select the invoice(s) you would like to pay.

Next select the “Pay Bill(s)” button on the top right-hand side of the screen.

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A pop-up window will appear so you can confirm that you have selected the required items. Click Proceed to Payment to continue.

 

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Next enter your payment options and click submit to finalize payment.

 

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How to add a new credit card while paying a bill?

In order to add a new credit card in SAP for Me, you will first need to select an invoice due for payment.

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On the “Pay Bill” pop-up you will see the option to “Add New Credit Card”.

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After you enter the details, you will receive a confirmation “Credit card saved successfully” and will see the new card under “Payment Method”.

 

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How to add a credit card in the SAP for Me ‘Payment Options’ -section?

In the Payment Options section, you will see two tabs. The “Credit Cards” tab is where all credit cards saved for SAP invoices are visible. In the “Callidus Credit Cards” tab you will see credit cards saved for payment of Callidus invoices only (if relevant). If you wish to pay both SAP and Callidus invoices, you must enter a card under each tab.

 

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How to delete expired/old credit cards?

If you wish to delete an expired/old card, please go the Payment Options tab, and select the card to delete by clicking on the bin icon.

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How to get authorization to access invoice section?

S-User needs to be given access to manage invoice section of SAP for Me:

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If the S-User doesn’t have access, there is a link that shows who within their company they need to contact to get access on “Company Administrators”:

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Besides, you will be able to see how to contact us, SAP Contact (telephone and email), and the SAP for Me website at the bottom of every invoice.

 

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Additional Support

In case you need additional support with SAP for Me you can also go the following website.

https://support.sap.com/en/contact-us/cic.html

This provides customer specific information and a place where you can submit a ticket, etc.

 

Thank you!

Your SAP for Me Team

 

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      4 Comments
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      Author's profile photo Bella Yuan
      Bella Yuan

      Dear SAPforMe team,

      Customer wants to delete the credit card from the Payment Options tab by clicking on the bin icon.

      but a deliberate process to keep people from removing ALL credit cards.

      Is there any other way to get further technical support?

       

      Thanks and best regards,
      Bella

      Author's profile photo Oguzhan Genis
      Oguzhan Genis
      Blog Post Author

      Hello Bella,

       

      Please see here my blog post: Reporting Cases (Incidents) for SAP for Me | SAP Blogs

      Customer and partners can enter directly via SAP for Me cases (incidents) to request technical support.

      Hope this helps. Best regards, Ozzy

      Author's profile photo Kevin Daly
      Kevin Daly

      Hello,

      I have a customer who is frustrated around SAP4Me in terms of enablement.  They claim everyone listed as an ADMIS is not have access rights. Specifically they are asking:

      My questions are 1) how do I get access to the billing sections and 2) how do I give access to someone else?

      Can someone please help? They want to use it but they need a little hand holding.

      Thanks,

      Kevin

      Author's profile photo Chantal Weiss
      Chantal Weiss

      Hello Kevin,

      Thank you for your message.

      All information about accessing SAP for Me could be found in this Blog Post: How do I get access to SAP for Me? | SAP Blogs

      Hope this is helpful.

      Best regards,

      Chantal