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Author's profile photo Mugesh Piruthiviraj

SAP Business ByDesign – Tenant Lifecycle Management

This blog will give you an overview of all the important aspects of Tenant Lifecycle Management which you need to know.

Check out the below links to learn various service operations, an overview of creating and manage incidents, E-Mail related configurations & activation, and other service operations in SAP Business ByDesign:


Overview and User Guides:

Support Guide for Key Users and End Users

Overview of Service Control Center

Overview of Incident lifecycle

Password Related issues


Tenant Provisioning:

Tenant Creation Scenarios

Tenant Termination

Restore Point

Restore/Rollback to Restore Point

Tenant Refresh Request



New Business ByDesign E-mail Infrastructure and Policies

E-Mail Validation using SPF

DKIM Key Activation for Business Emails

Mass Email Activation


Hope this blog is helpful, thank you for reading!


Best regards,

Mugesh P

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