Product Information
Enhancing the system behaviour of SuccessFactors with SAP Intelligent RPA
Hello All,
Below are some of the customer requirement which is currently a limitation or working as expected. I have used SAP Intelligent RPA to overcome these challenges.
- Mass Leave creation with workflow
- Bulk Offer Letter Creation
- Mass Requisition Creation from Multiple Position.
MASS LEAVE CREATION WITH WORKFLOW
Challenge:
In situations wherein the employees are working at remote locations without access to their SuccessFactors system, an admin could raise the leave requests in the system on their behalf. These would however need to be approved by their respective managers. As per the current system behaviour in SuccessFactors Metadata Framework (MDF), admins would not be able to use the Import option to create data records in the system in bulk, as workflows do not trigger in this scenario. The alternate would be to manually create these entries via the UI one by one to trigger the applicable workflow. This could be tedious for the admin, who would perhaps need to raise multiple leave requests for a sizeable number of employees.
Solution:
Using SAP Intelligent RPA we could automate the process of an admin having to manually create the huge volume of leave requests via the UI one-by-one. Similar automation could be used in any MDF-based scenario requiring workflows. The automation would make it hassle-free for the admin to get the leave requests created in the system for a big group of employees with their relevant workflows triggered. It could also prevent potential human errors that may occur during manual data creation.
Process Flow
Demo:
BULK OFFER LETTER CREATION
Challenge:
Solution:
Using SAP Intelligent RPA we can overcome this limitation. The automation would make it hassle-free and save a lot of time for the Recruiter to send multiple offer letters to selected candidates in a mass hiring scenario.
Process Flow:
Demo:
MASS REQUISITION CREATION FROM MULTIPLE POSITION
Challenge:
Some organizations have mass hiring scenarios where they need to have different requisitions created for different positions. It could be a situation where a company is expanding rapidly, or they have a lot of seasonal workers or they have opened a new facility. Currently, they have the option to mass create a job requisition uploading via provisioning or integration using APIs. But when it comes to position management, which is a much more organized method of creating a job requisition, there is no option to mass create job requisitions.
Solution:
Using SAP Intelligent RPA, the automation would create multiple requisitions from multiple positions which have different job information associated. This would help the recruiting users to save time in the repetitive manual task. The process would also reduce the manual errors that might occur due to the manual filling of data
Process Flow:
Demo:
These are a few examples. In this way, we can use SAP Intelligent RPA for many processes in SuccessFactors.
Regards,
Dharmin
Dear Dharmin,
Thanks for writing the article. Would you please advise on the following.
(1) For existing Sf customers, how does the license works? Can we use the same license across all modules of Sf including ECP / LMS?
(2) Is SAP planning to make this tool similar to other popular RPA tools like Automation anywhere? Is there any SAP document explaining the limitations of this tool when compared to industry leading RPA tools?
(3) Can we use the tool for adding test employees / contingent workers for QA activities (like unit testing, SIT)?
(4) Can we use the tool to automate existing regression test suite (for example: Sf EC hire to retire key events verification post half yearly updates in the non production instance)?
Thanks,
Murali
Hello Murali,
(1) iRPA has a separate license. With that licence, I think, you can use it in all modules. I request you to contact your account manager or CEE for licensing part.
(2) Yes, this is an RPA tool. We have come up with iRPA 2.0 recently. I am not aware of any documentation comparing the different tools.
(3) and (4) This is Java-based tool. There are a lot of things possible thinking out of the box. If one has good knowledge of iRPA and have good coding skills, many scenarios might be possible. A high level thought - both scenarios might be possible but we will have to take care of the exceptions and errors which may occur during testing.
Regards,
Dharmin
Thank you for sharing this information Dharmin! Great work with the demos.
Is SAP planning to bring these scenarios as a part of pre-delivered iRPA content?
Thanks,
Prateek
Hello Prateek,
As of now, there are no such plans.
Regards,
Dharmin
Thanks Dharmin. I believe such pre-delivered content would be critical for customers to choose iRPA over other popular RPA solutions such as Automation Anywhere
Thanks,
Prateek
I understand, I will pass on your feedback to the team.
Thanks,
Dharmin