Enhancing the system behaviour of SuccessFactors with SAP Intelligent RPA
Below are some of the customer requirement which is currently a limitation or working as expected. I have used SAP Intelligent RPA to overcome these challenges.
- Mass Leave creation with workflow
- Bulk Offer Letter Creation
- Mass Requisition Creation from Multiple Position.
MASS LEAVE CREATION WITH WORKFLOW
In situations wherein the employees are working at remote locations without access to their SuccessFactors system, an admin could raise the leave requests in the system on their behalf. These would however need to be approved by their respective managers. As per the current system behaviour in SuccessFactors Metadata Framework (MDF), admins would not be able to use the Import option to create data records in the system in bulk, as workflows do not trigger in this scenario. The alternate would be to manually create these entries via the UI one by one to trigger the applicable workflow. This could be tedious for the admin, who would perhaps need to raise multiple leave requests for a sizeable number of employees.
Using SAP Intelligent RPA we could automate the process of an admin having to manually create the huge volume of leave requests via the UI one-by-one. Similar automation could be used in any MDF-based scenario requiring workflows. The automation would make it hassle-free for the admin to get the leave requests created in the system for a big group of employees with their relevant workflows triggered. It could also prevent potential human errors that may occur during manual data creation.
BULK OFFER LETTER CREATION
Using SAP Intelligent RPA we can overcome this limitation. The automation would make it hassle-free and save a lot of time for the Recruiter to send multiple offer letters to selected candidates in a mass hiring scenario.
MASS REQUISITION CREATION FROM MULTIPLE POSITION
Some organizations have mass hiring scenarios where they need to have different requisitions created for different positions. It could be a situation where a company is expanding rapidly, or they have a lot of seasonal workers or they have opened a new facility. Currently, they have the option to mass create a job requisition uploading via provisioning or integration using APIs. But when it comes to position management, which is a much more organized method of creating a job requisition, there is no option to mass create job requisitions.
Using SAP Intelligent RPA, the automation would create multiple requisitions from multiple positions which have different job information associated. This would help the recruiting users to save time in the repetitive manual task. The process would also reduce the manual errors that might occur due to the manual filling of data
These are a few examples. In this way, we can use SAP Intelligent RPA for many processes in SuccessFactors.