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Author's profile photo Dharmin Thakkar

Enhancing the system behaviour of SuccessFactors with SAP Intelligent RPA

Hello All,

Below are some of the customer requirement which is currently a limitation or working as expected.  I have used SAP Intelligent RPA to overcome these challenges.

  1. Mass Leave creation with workflow
  2. Bulk Offer Letter Creation
  3. Mass Requisition Creation from Multiple Position.

 

MASS LEAVE CREATION WITH WORKFLOW

 

Challenge:

In situations wherein the employees are working at remote locations without access to their SuccessFactors system, an admin could raise the leave requests in the system on their behalf. These would however need to be approved by their respective managers. As per the current system behaviour in SuccessFactors Metadata Framework (MDF), admins would not be able to use the Import option to create data records in the system in bulk, as workflows do not trigger in this scenario. The alternate would be to manually create these entries via the UI one by one to trigger the applicable workflow. This could be tedious for the admin, who would perhaps need to raise multiple leave requests for a sizeable number of employees. 

Solution:

Using SAP Intelligent RPA we could automate the process of an admin having to manually create the huge volume of leave requests via the UI one-by-one. Similar automation could be used in any MDF-based scenario requiring workflows.​ The automation would make it hassle-free for the admin to get the leave requests created in the system for a big group of employees with their relevant workflows triggered. It could also prevent potential human errors that may occur during manual data creation.

Process Flow

 

Demo:

 

BULK OFFER LETTER CREATION

 

Challenge:

There are a few scenarios where the recruiters would hire candidates in bulk. For example, mass campus recruitment, mass recruitment for the factory worker, mass hiring for seasonal workers etc. There are situations where the attrition rates are high and they will have to do mass recruitment throughout the year. In a mass recruitment event currently, the system can mass upload the resumes, mass moving the candidates from one status to another but is not capable of mass offer letter generation. There are no alternate options available other than creating the offer letters one by one by going into each candidate’s profile, which is a time-consuming and tedious task for recruiters or HRs.

 

Solution:

Using SAP Intelligent RPA we can overcome this limitation. The automation would make it hassle-free and save a lot of time for the Recruiter to send multiple offer letters to selected candidates in a mass hiring scenario.

Process Flow:

 

Demo:

 

MASS REQUISITION CREATION FROM MULTIPLE POSITION

 

Challenge:

Some organizations have mass hiring scenarios where they need to have different requisitions created for different positions. It could be a situation where a company is expanding rapidly, or they have a lot of seasonal workers or they have opened a new facility. Currently, they have the option to mass create a job requisition uploading via provisioning or integration using APIs. But when it comes to position management, which is a much more organized method of creating a job requisition, there is no option to mass create job requisitions.

 

Solution:

Using SAP Intelligent RPA, the automation would create multiple requisitions from multiple positions which have different job information associated. This would help the recruiting users to save time in the repetitive manual task. The process would also reduce the manual errors that might occur due to the manual filling of data

 

Process Flow:

 

Demo:

 

 

These are a few examples. In this way, we can use SAP Intelligent RPA for many processes in SuccessFactors.

 

Regards,

Dharmin

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      Author's profile photo Murali Pabbathi
      Murali Pabbathi

      Dear Dharmin,

      Thanks for writing the article. Would you please advise on the following.

      (1) For existing Sf customers, how does the license works? Can we use the same license across all modules of Sf including ECP / LMS?

      (2) Is SAP planning to make this tool similar to other popular RPA tools like Automation anywhere? Is there any SAP document explaining the limitations of this tool when compared to industry leading RPA tools?

      (3) Can we use the tool for adding test employees / contingent workers for QA activities (like unit testing, SIT)?

      (4) Can we use the tool to automate existing regression test suite (for example: Sf EC hire to retire key events verification post half yearly updates in the non production instance)?

       

      Thanks,

      Murali

      Author's profile photo Dharmin Thakkar
      Dharmin Thakkar
      Blog Post Author

      Hello Murali,

      (1) iRPA has a separate license. With that licence, I think, you can use it in all modules. I request you to contact your account manager or CEE for licensing part.

      (2) Yes, this is an RPA tool. We have come up with iRPA 2.0 recently. I am not aware of any documentation comparing the different tools.

      (3) and (4) This is Java-based tool. There are a lot of things possible thinking out of the box. If one has good knowledge of iRPA and have good coding skills, many scenarios might be possible. A high level thought - both scenarios might be possible but we will have to take care of the exceptions and errors which may occur during testing.

      Regards,

      Dharmin

      Author's profile photo Prateek Raj Srivastava
      Prateek Raj Srivastava

      Thank you for sharing this information Dharmin! Great work with the demos.

      Is SAP planning to bring these scenarios as a part of pre-delivered iRPA content?

      Thanks,

      Prateek

      Author's profile photo Dharmin Thakkar
      Dharmin Thakkar
      Blog Post Author

      Hello Prateek,

      As of now, there are no such plans.

      Regards,

      Dharmin

      Author's profile photo Prateek Raj Srivastava
      Prateek Raj Srivastava

      Thanks Dharmin. I believe such pre-delivered content would be critical for customers to choose iRPA over other popular RPA solutions such as Automation Anywhere

      Thanks,

      Prateek

      Author's profile photo Dharmin Thakkar
      Dharmin Thakkar
      Blog Post Author

      I understand, I will pass on your feedback to the team.

      Thanks,

      Dharmin