Boost your decision-making with embedded SAC in C4C

Source of the picture: TheValueChain

In the digital era, collecting data is vital for all businesses. Regardless of the size or the sector. But why bother collecting data if you cannot process it promptly and efficiently to support decision-making?

SAP is there to help you.

Did you know that the SAP Cloud for Customer (C4C) license comes with an out-of-the-box solution to boost your analytics? I’m talking about the embedded SAP Analytics Cloud, aka SAC.

Embedded SAC in SAP Cloud for Customer analyzes your data in real-time. It provides insights to support you in making intelligent decisions for better business outcomes.

Thanks to the live data connection, SAC allows you to analyze and visualize your data directly in the source system without the need for complicated and time-consuming data preparation.

SAC comes with prebuilt but highly customizable ‘Stories’: words, charts, graphs, tables, and other visual elements that tell the story of your organization.

Atlas Copco challenge

At SAPience.be Hackathon in June 2021, we decided to take on the challenge submitted by Atlas Copco to improve their leading dashboard. The C4C analytics didn’t allow them to set trend lines and targets on the graphs to measure actuals versus targets and trends. It wasn’t possible to set fixed colours for each category either. The same data was represented by different colours in different graphs, resulting in confusing data visualization and difficult data analysis.

Those might seem small details, but if you’re an intensive report and dashboard user like they are at Atlas Copco, you expect your reports and charts to be clear and immediate, so you can turn insight into action fast. As an SAP user, you deserve that.

Embedded SAC in C4C

TheValueChain and partner company Bmatix easily fixed the issues the customer was struggling with thanks to embedded SAC in C4C. Custom colour determination was set up. Trend lines, targets and even a forecast overview were added to the dashboard. The solution was simple and straightforward. It enabled the customer to get the best out of his analytics.

Source of the picture: TheValueChain

So, why should you shift towards embedded SAC?

1. There’s no need for more investment. You have a powerful BI tool that allows you to perform real-time analytics.
2. You don’t have to worry about data replication or data preparation.
3. You don’t have to re-build authorizations because SAC uses the ones created in C4C.
4. Embedded SAC provides advanced analytics and data visualization while remaining a solution that is easy to use and easy to learn for new users.

What do you need?

An SAP Cloud for Customer Enterprise License is a prerequisite.

The embedded SAC functionality is not yet generally available in C4C, but you can request access via SAP support (currently in beta version). A clean and well-maintained data set is always recommended.

Want to know more? You can find Q&A and post questions in the community here.

Thanks for checking out this blog!

Should you have any comments, please leave it below or send me a direct message.

Elena Masotti

TheValueChain NV is a leading SAP Partner that enables companies to speed up and increase the business value of SAP. As a trusted advisor we inspire customers to embrace end-to-end solutions to tackle their challenges in this digital age. We aim for the total approach with smart innovation, simplification and sustainability. We go beyond simple: with functional and technical expertise and an unconditional commitment we convert your implementation into a unique differentiator.