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Author's profile photo Tanya Page

Simple workaround for error message when maintaining the Expense Pay Type in Payment Information

This blog post provides a simple workaround for the following error message which appears when maintaining the Expenses pay type in Payment Information when “Enable Payment Information Validations” is enabled in “Company System and Logo Settings”

When you maintain an Expense pay type it is not necessary to fill out the amount of percentage because you are not splitting the pay in the same way you would be if you had more than one bank account for payroll.

The reason for the error is explained in this KBA and the resolution stated is to disable “Enable Payment Information Validations”

What if you need to have the Payment Information Validations enabled, for example, you have a requirement to maintain more than one bank account for payroll purposes?

Here’s a very quick way to resolve the issue:

Create a business rule which defaults the percentage field value to 100% if the pay type is Expenses.  In this example the Customised Pay Type is being used, so the rule needs to be assigned to the Customised Pay Type field on the Payment Information Details object.

I hope this simple workaround is helpful!

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