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Once your SAP Cloud ALM tenant is provisioned, you can expect some emails in your Inbox.
Emails from SAP Cloud ALM
To understand the onboarding procedure and different emails sent by SAP , you can refer this video . In general the emails vary if you have a productive IAS tenant already or if a new one is created for you.
Scenario 1:In case a new IAS tenant is created
If you are a new customer and you don’t have a productive tenant of SAPs Identity and Authentication Service (IAS) yet, a new one is created for you that will also be the IAS tenant for your productive business system, e.g. SAP S/4HANA Cloud.
You need to look for an email
From: notification@sap*****mail.com
Subject: Activate Your Account for Identity Authentication Service
and should look like this
When you activate your account, you need to create a user ID and password:
Please take a note of these credentials. You will need them to log on to SAP Cloud ALM.
Scenario2:In case an IAS tenant already exists
In case an IAS tenant in productive space already exists and someone adds your user, then the email will look like this
From: notification@sap*******mail.com
Subject: Activate Your Account for User Profile
First Logon as Administrator
As an administrator in the IAS tenant, you can
Add more administrators
Add more users for SAP Cloud ALM
After you’ve added more users for SAP Cloud ALM in the IAS tenant, you can log on to SAP Cloud ALM to give them the correct authorization roles.
You can choose the application area and authorizations role per application area as required. This is also explained in this video.
Welcome Email for SAP Cloud ALM
After the admin adds you to the system
You can expect a welcome email from SAP Cloud ALM
From:SAP Cloud ALM Notifications
Subject:Welcome to SAP Cloud ALM
You need to remember that you need to use the same credentials that you created in the previous steps.
Next steps
Make sure you watch this video
We plan to create multiple blog posts on various topics, therefore, please ensure you follow the tag SAP Cloud ALM .
You can also visit and bookmark the blog post link below which acts as a Master list or like a "Home Page" for Project and Task Management in SAP Cloud ALM