Technical Articles

Vishveshwar Rao

July 9, 2021 3 minute read

Enable Online Offer Feature for Candidate to Accept or Decline

Introduction

In this blog post, will show the steps involved to Enable Online Offer Feature for Candidate to Accept or Decline the offer received from the company who is selected for the Job Opening.

Enabling this feature will reduce candidate efforts and time to accept or decline Offer thru online mode.

Prerequisites

-> RCM module is configured.

-> Candidate Application status summary is set

-> Offer Letter Template must be configured.

-> Recruiting roles and Teams are defined in the Job Requisition templates.

-> Three Email Templates must be configured to be used for Online Offer.

1) Email Notification to Candidate to check the Offer.

2) Email Notification when Candidate Accept the Offer.

3) Email Notification when Candidate Decline the Offer.

Following the below steps in sequence will help in Enabling the Online Offer Feature.

Role Based Permission to Access Manage Recruiting Settings.
Role Based Permission to Access Recruiting Email Triggers.
Configure Settings for Candidate to receive Offer online.
Configure Offer Accept or Decline Notification by candidate.

Procedure

Step #1 Enable Role Based Permission to Access Manage Recruiting Settings

Path: Admin Center -> Manage Permission Role -> Administrator Permissions -> Manage Recruiting Settings

Step #2 Enable Role Based Permission to Access Recruiting Email Triggers

Path: Admin Center -> Manage Permission Role -> Administrator Permissions -> Recruiting Email Triggers

Step #3 Configure Settings for Candidate to receive Offer Online

The below settings must be enabled for candidate to receive the Offer.

Path: Admin Center -> Go to Manage Recruiting Settings and Select as Below

Step #4 Configure Offer Accept or Decline Notification by candidate.

To trigger mail notification when candidate Accepts or Decline the Offer.

Recruiting Email triggers with its predefined actions would serve this purpose.

Path: Admin Center -> Go to Recruiting Email Triggers

Online Offer Accepted by Candidate

Select Enable Option and Email Template when candidate accept the Offer.

2. Online Offer Declined by Candidate

Select Enable Option and Email Template when candidate decline the Offer.

Configuration Settings are Completed lets have a walk through how End User Process works.

End User Process

Step #1 Recruiter Sends Online Offer to Candidate

a. In The Offer Letter Stage, Recruiter Selects the Offer letter template and Click on Online Offer Button to send the Offer to candidate.

b. Choose the Preconfigured Email Notification to intimate the Candidate to Check the Offer Sent.

Step #2 Candidate to Accept or Decline Offer

a. Candidate receives Email Notification as below.

b. Candidate need to Login into Company Candidate Portal to check the Offer

c. Candidate can view Offer in My Offer and Option to Accept or Decline.

Step #3 Recruiter receive notification when Candidate Accept or Decline.

After the Candidate Accept or Decline the Offer, Notification will be triggered to respective team as below.

I hope after reading this blog post, you will be able to configure Online Offer Feature in SuccessFactors Recruiting Module.

Benefits: By sending offer letters online companies have the opportunity to cut down on paper-based time consuming processes for candidates where online acceptance is a great option.

Please provide your feedback in Comment Section and I will try to improve and incorporate your suggestions.

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