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Author's profile photo Aine O'Flynn

What permissions do you need for SAP for Me for Partners?

For SAP Partners accessing the Partner Dashboards in SAP for Me, there are specific permissions required.

Prerequisites

First of all, the S-User ID used to log in must be active, maintained in SAP Manage My Partnership, and linked to your Partner ID.

Some cards are visible to all users, regardless of their function. However, many cards are restricted by the Partner Contact Function assigned to you by your Partner Security Manager.

 

Specific permissions

Here are the functions required for the cards which are live today:

Dashboard  Card  Partner Contact Function(s) with visibility Most relevant for

Partnership 

 

 

 

 

 

 

 

My Partnership All Partner Functions All Partner Tracks
Partnership Tracks All Partner Functions All Partner Tracks
Test, Demo & Development All Partner Functions All Partner Tracks
Partner Administration Partner Manager, Security Manager, Partner Marketing & Funds, Partner Product & Support, Partner Sales Manager, Sales Contact and Sales Operations All Partner Tracks
Partner Product Authorization Fulfillment All Partner Functions PE Sell and PE Service
Partner Center of Expertise Partner Manager, Partner Security Manager, Partner Product & Support PE Sell
Partner Company Grouping All Partner Functions PE Sell, PE Service, PE Build, PE Run
My Affiliates Partner Manager, Partner Security Manager or Partner eSigner belonging to Partner Grouping Agreement signer PE Sell, PE Service, PE Build, PE Run
Competencies & Specializations Partner Manager, Security Manager PE Sell, PE Service, PE Build, PE Run
Recognized Expertise (REX) All Partner Functions PE Sell and PE Service
Cloud Choice, Flex Model Eligibility All Partner Functions PE Sell

Sales & Marketing 

 

Four Rolling Quarters Pipeline Sales Contact, Sales Manager, Sales Operations, Partner Manager, Security Manager PE Sell
SAP Key Contacts Sales Contact, Sales Manager, Sales Operations, Partner Manager, Security Manager PE Sell and PE Build
Open Deals Sales Contact, Sales Manager, Sales Operations, Partner Manager, Security Manager PE Sell
Pipeline Details Sales Contact, Sales Manager, Sales Operations, Partner Manager, Security Manager PE Sell
Approved Quotes Sales Contact, Sales Manager, Sales Operations, Partner Manager, Security Manager PE Sell
Business Planning Security Manager & Partner Manager PE Sell and PE Service
Revenue & Performance Security Manager & Partner Manager PE Sell
Next-Generation Cloud Delivery All Partner Functions PE Sell and PE Service
Cloud Partner Package Performance Security Manager, Partner Manager,
Partner Marketing and Funds, Sales Contact, Sales Manager, Sales Operations
PE Sell
Customer Success  Current Certified Individuals Partner Manager, Security Manager PE Sell and PE Service
Current Solution Certifications Partner Manager, Security Manager PE Sell and PE Service
Cloud Customer Projects Partner Manager, Security Manager PE Sell and PE Service
Active License Sales Order with Service Provider Sales Contact, Sales Manager, Sales Operations, Partner Manager, Security Manager PE Sell
Cloud Platform Pay-Per-Use Partner Manager, Security Manager PE Sell
Approaching Renewals (Cloud and Maintenance) Sales Contact, Sales Manager, Sales Operations, Partner Manager, Security Manager, eSigner PE Sell
Proof of Services Declarations for Cloud Choice, Flex Model Partner Security Manager, Partner Manager, Sales Manager, Sales Contact, Sales Operations PE Sell
  Cross Customer Public Consumption with Overusage Partner Manager, Partner Sales Contact, Partner Sales Manager, Partner Sales Operations, Partner Security Manager PE Sell
Partner Solutions Partner Solutions All Partner Functions Open Ecosystem Build and PE Build

Customer Details

 

Orders All Partner Functions PE Sell
Systems All Partner Functions PE Sell
Products All Partner Functions PE Sell
Cloud Contracts Sales Contact, Sales Manager, Sales Operations, Partner Manager, Security Manager, eSigner PE Sell
On-Premise Maintenance Sales Contact, Sales Manager, Sales Operations, Partner Manager, Security Manager, eSigner PE Sell
Cloud Consumption Sales Contact, Sales Manager, Sales Operations, Partner Manager, Security Manager PE Sell
Cloud Platform Enterprise Agreement Credit Usage Partner Manager, Security Manager PE Sell
Next-Generation Cloud Delivery All Partner Functions PE Sell
My Learnings My Certifications All Partner Functions All Partner Tracks

 

Requesting Permissions

If you would like to request permissions, you should contact your Partner Security Manager. If you currently do not have permission to view a card, you can contact them through SAP for Me:

 

 

Alternatively, you can request permissions via the SAP Partner Profile in the Application Permissions section.

For more information, please see the Portal Help Page here.

Customer Dashboards

The authorizations required for customer dashboards are different to the Partner Dashboards. Authorizations for the customer dashboards must be assigned by the customer super administrator.

You should double-check if you are in the Customer Dashboards and follow the instructions required for customers here.

These permissions can be assigned directly in the SAP ONE Support Launchpad by the Customer Super Administrator.

Most relevant authorizations for Partners:

Dashboard Authorization
Systems & Provisioning

Edit Cloud Data 

Trigger system provisioning
(Key Location: Systems & Provisioning Dashboard)

Finance & Legal

Display Order Information in SAP for Me

View all orders assigned to customer account
(Key Location: Finance & Legal Dashboard)

View list of license materials related to order
(Key Location: Finance & Legal Dashboard)

View CPEA Balance Statements
(Key Location: Finance & Legal Dashboard – Billing)

Manage Invoices and Payments

Trigger purchase of additional licenses
(Key Location: Finance & Legal Dashboard)

Access License Utilization for Cloud

View consumption of cloud
(Key Location: Finance & Legal Dashboard – Cloud)

Support & Maintenance

Display All Incidents and/or Display Incidents

View all incidents or just the incidents of the S-User
(Key Location: Support & Maintenance Dashboard)

Report an Incident and/or Send Incidents to SAP

Report and incident and send incident to SAP
(Key Location: Support & Maintenance Dashboard)

Users & Contacts

Edit Contact-Role Assignment in SAP for Me

Change the assignment of a person on customer side to a customer contact role related to a product.
(Key Location: All Product Detail Pages that can be reached from the Portfolio & Product Dashboard)

Frequently Asked Questions

  • Q: I can log into SAP for Me but do not see the Partner Dashboards. How can I get access to those? A: The Partner Dashboards will only be made visible if you are logging in with an S-User ID which is maintained in MMP. You should contact your Partner Security Manager and ask them to upload your S-User ID to MMP. Once that is done, the Partner Dashboards will automatically appear for you in SAP for Me.

 

  • Q: I cannot access a particular card. What do I need to do?
  • A: Check the card for the following:
    1.  Click “What is this card about?” to learn about the content of the card and understand if you need to access it
    2. Click on the “company administrators” or “Partner Security Manager” text in blue and select a member of your organisation to contact
    3. Request the authorization required which is listed in bold text on the card

 

  • Q: I cannot access SAP for Me at all
  • A: Contact partner@sap.com for further troubleshooting and to find the Partner Security Manager for your organisation

 

SAP for Me is your Digital Companion

To summarize, In order to get the full benefits of SAP for Me, ensure that you contact your Partner Security Manager to provide you with the permissions you need for your specific role.

At SAP for Me, we are always looking to hear your feedback on SAP for Me. In the tool there is a feedback option; please use that to suggest new features, open a ticket for a bug, or report on performance.

I’d love to hear your thoughts on how we can improve SAP for Me for Partners. Please feel free to share your feedback in the comments section.You can also find Q&A and post questions using the SAP for Me Answers tag, and find other blogs regarding SAP for Me using the SAP for Me Blogs tag.

 

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      3 Comments
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      Author's profile photo Paul Tormey
      Paul Tormey

      Very useful Blog Aine, thanks for sharing the tips.
      Paul

      Author's profile photo Petr Briza
      Petr Briza

      Hello, is there any special requirement for using mobile app? My standard credentials doesn't work on mobile app. I always say wrong password. I'm using universal ID. Petr

      Author's profile photo Aine O'Flynn
      Aine O'Flynn
      Blog Post Author

      Hi Petr,

      We don't have any Partner content available yet on the mobile app. It is focused on customers so far. However, I believe your same credentials should work. Please open an incident or contact the Customer Interaction Center for further assistance.

       

      Kind regards,

      Aine