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Upcoming Webcast Sessions for SAP Emarsys Customer Engagement Onboarding

Are you looking to upskill on the product features of SAP Emarsys Customer Engagement?

We are bringing to you a series of 3 live sessions on the following dates:

June 21st  – June 23rd 2021

The sessions are 3 hours long and targeted towards end users.

You can register for them on SAP Learning Hub.

(Alternatively, you can search SAP Learning Hub for ‘SAP Emarsys Customer Engagement Onboarding Sessions’ or code ‘EXPERT_LED LS_EMARYS_EN’  )

These live sessions guide learners through use cases for using SAP Emarsys Customer Engagement for segmentation, personalization and marketing campaign execution.

The sessions are ideal for end-users of the Emarsys platform who will be creating and launching tactics and content using email and other channels. The content will be first-time user friendly, but all skill levels are welcome.

Products included are Strategic Dashboard and Tactics, Visual Content Editor, Automation, Smart Insight, Contacts, Segmentation and Predict.

The sessions give you the opportunity to interact live with an SAP Emarsys Customer Engagement expert and to work on an automated reactivation campaign.  You will be given access to an Emarsys account in order to complete the exercises.

It is recommended that you watch the OpenSAP Microlearning, Expert SAP Emarsys Customer Engagement before the sessions.

Here are the details of what’s in store in each session:

Description Day(s)  Start  End 

Session #1 of 3

SAP Emarsys Customer Engagement overview – Contacts and Segmentation

In this session you will explore how to import contacts and what different segmentation options are available. Based on a common use case segmentation planning and building is going to be part of the hands-on exercises.

1 21/6/2021 11:00 AM America/New York 21/6/2021 01:00 PM America/New York

Session #2 of 3

SAP Emarsys Customer Engagement overview – Automations

In this session you will identify the different Automation products in SAP Emarsys Customer Engagement along with their differences and similarities. Automation building best practices, using Tactics, nodes and automation setting is part of the exercise-based session.

1 22/6/2021 11:00 AM America/New York 22/6/2021 01:00 PM America/New York
Session #3 of 3
SAP Emarsys Customer Engagement overview – Visual Content Editor, Administration. In this session you will create your own reply management address and will create your own email campaign based on a template. Various personalization options will be used while you learn about various products and features.
1 23/6/2021 11:00 AM America/New York 23/6/2021 01:00 PM America/New York


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  • Dear Deepali, I hope you're doing well,

    Thank you very much for the info. I was trying to register myself on this set of webinars through the link you provided. However, it doesn't works for me and I'm not familiarized with the 2nd route you indicate in your post: "Alternatively, you can SAP Learning Hub for ‘SAP Emarsys Customer Engagement Onboarding Sessions’ or code ‘EXPERT_LED LS_EMARYS_EN’".

    Could you please help me to register myself or guide to do this?

    In advance, thank you very much.

    Best regards,

    Juan Cabrera.

  • Hi Juan,

    Thank you for reaching out.

    In order to access these sessions you would need an active learning hub subscription.

    Once you have that, login to and you will find a search bar to search for content.

    You can use the search term I have suggested and you will find a link to register.

    Hope this helps.