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Author's profile photo Michael Szmrtits

SAP Enable Now Web Assistant for SAP Launchpad Service

Dear community,

As you surely know, SAP has recently discontinued the brand name “SAP Cloud Platform”. However, the functions remain and will continue as products and services within SAP Integration Suite and SAP Extension Suite. This means that the functional scope of the former SAP Cloud Platform is now part of the SAP Business Technology Platform.




By delivering SAP Cloud Platform capabilities as services on SAP Business Technology Platform, we are making it easier for our customers to become an intelligent enterprise. The central, unified platform provides the foundation for the business transformation.

In a summary the SAP Business Technology Platform is the platform for the Intelligent Enterprise. Customers can achieve agility, business value, and continual innovation through integration, data to value, and extensibility of all SAP and third-party applications and data assets.

And here the SAP Launchpad service plays a key-role. It establishes a central point of access for your users to SAP applications (e.g. SAP S/4HANA), custom-built, and third-party applications and extensions, both on the cloud and on premise.

With the recent enhancements we are also able to:

  • Integrate SAP Fiori applications from the SAP Business Suite
  • Integrate (CRM) WebClient UI apps
  • Integrate SAP SuccessFactors apps via deep links (open in new tab)
  • Create custom icons for tiles

A detailed list of enhancements and further information around the SAP Launchpad service are stored here:


SAP Launchpad Service – the central entry point for all your apps


Is the Web Assistant ready for SAP Launchpad Service?


Since the Web Assistant 3.0.0 release in February, we have seen that the product team has been working continuously on SAP Launchpad Service support.

With the latest 2105 release of SAP Enable Now, it is finally possible to configure the Web Assistant for the SAP Launchpad Service. As I have just mentioned the release of SAP Enable Now 2105, please check out Kristina’s blog article What’s New 2105 – Feature Pack Overview if you want to find out more about all the great new features of this latest release.

But back to our topic.

By clicking this link you come directly to the updated Web Assistant Integration Guide at From page 29 you will find all the necessary information on how to configure the Web Assistant for the SAP Launchpad Service.

Please note, you have to login first with you S-User ID on The link will not open if you are not logged in.


Content Scenarios


The Web Assistant for SAP Launchpad Service can be configured to support one of three content scenarios:

Scenario 1: Standard content scenario

By using this scenario, the SAP standard content (currently SAP S/4HANA Cloud or SAP S/4HANA On-Premise – defined by configuration) will be delivered through the Web Assistant. The product team is also working on a solution to configure and define multiple SAP standard content solutions. This setup requires no SAP Enable Now licenses.

Scenario 2: Customer-specific content scenario

By using this scenario, only customer-specific content will be delivered through the Web Assistant. This setup requires SAP Enable Now licenses.

Scenario 3: Extended content scenario

By using this scenario both SAP standard and customer-specific content will be delivered through the Web Assistant. This setup requires SAP Enable Now licenses.


Known limitation


Currently, the Web Assistant does not cover yet the entire functionality of SAP Launchpad Service. We have no Web Assistant support for Web Dynpro ABAP (WDA) components and SAP GUI for HTML components.

In addition, you should also note:

  • Only SAP S/4HANA apps are supported
  • Only destination-based apps are supported
  • Cross-app guided tours are not yet supported
  • Guided tours can only be started and edited at the beginning screen




I am confident that work will continue on this topic and that we will see further improvements in the future.

In conclusion, I hope that this article inspires you to activate the Web Assistant for SAP Launchpad Service.

Take care,




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      Author's profile photo Tobias Tauchen
      Tobias Tauchen

      Hi Michael Szmrtits ,

      just to quickly verify with you:

      As of now it is not possible to create "help"-content via the web assisstant IN the SAP Launchpad on BTP FOR custom developed applications? We are currently building a platform with a lot of custom applications and plan to release monthly new features. A tool to create some explanatory content would be quite nice. Any chance you got this working since this blog post was written?

      Why is it so hard to get access to something like a trial environment to test out the tool? Seems quite dated to buy it or take a 3 days course with SAP to even touch it.


      Author's profile photo Michael Szmrtits
      Michael Szmrtits
      Blog Post Author

      Hi Tobias,

      creation of Web Assistant content for Launchpad Sites on SAP BTP are supportet.

      Please take a look in Chapter 6 "Set Up of Web Assistant for SAP Fiori
      Launchpad Sites" for the configuration in our Web Assistant Integration Guide:

      Before you can read the document you need to be logged in with your S-User on

      After this, copy & past the above link.

      Our Trials need to be supported through a consultant or a presales specialist. They should know the process on requesting a SAP Enable Now Trial version for you. This is then limited to 4 weeks and to 10 users. Of course its free of charge.  Please reach out to your Account Executive and ask to bring you in contact with a Presales Colleague from Training & Adoption MEE Team.

      I hope that helps you.

      Best regards, Michael


      Author's profile photo Jocelyn Hayes
      Jocelyn Hayes

      Where can I download a list of the Fiori apps for S/4HANA that have web assistant guided tours and Enable Now simulations?

      Author's profile photo Michael Szmrtits
      Michael Szmrtits
      Blog Post Author

      Hi Jocelyn,

      Jocelyn Hayes for an overview please take a look at:

      On the left is also a "S/4 HANA - Apps" & "Further Products" list which provides you a good overview.

      If you could not find the answer you are looking for please contact our SAP Companion Support Team by using the component: KM-SEN-CMP

      Best regards, Michael