UX champions: Meet the people behind successful UX transformation projects in their companies
UX champions are the people and teams driving a better user experience for their companies. They inspire a mindset change and provide the tools, methods, and leadership their organizations need to effect a UX transformation.
That’s why we’re excited to launch a new series dedicated to their stories. We’ve spent many hours interviewing both customers and partners to bring you new insights into the daily work of UX champion teams that are generally comprised of business analysts, developers, designers, UX architects, solution architects, and, of course, the end users.
Overview of the series (evolving, check back here soon!)
As we release blog posts over the next few months, I’ll be updating the information here, so do make sure to check back on this blog post for an overview.
- March 2021: Johns Hopkins delivers simple SAP time entry app with a better user experience
Learn how the UX team at Johns Hopkins University used a combination of listening, empathy, design thinking, and IT prowess to simplify the time approval process with two simple new apps that they were able to build, test, and deliver in around one month.
- April 2021: Process Improvement Means More Than Developing Apps: Sun Chemical Shares Why
In 2016 the IT team behind Sun Chemical embarked on a journey improve the operational efficiency of their business processes via design-led workshops, bringing over 200 SAP Fiori apps to life to support them in their daily work. Now Sun Chemical shares their biggest learnings and what it takes to be a UX Champion.
- May 2021: Improving Field Service Employee Experience with Design Thinking and User Empathy
SAP Partner Mindset applied the design thinking process to reimagine the field service experience for Patterson, a leading distribution and service company that serves the dental and animal health markets in North America. This blog explains how a few UX champions brought a diverse group of stakeholders together to focus first on empathy, then finding the real problem, and finally delivering an innovative solution.
Follow the series for useful insights
If you want to get inspired by UX experts who have been where you are now, learn how they support their teams, how they inspire change, and how they communicate the value of a good user experience, make sure to follow the series.
Here’s 3 ways to do that:
- Bookmark the user tag “UX Champions”
- Follow the User Experience tag
- Follow our main authors: Peter Spielvogel, Andrea Waisgluss, Victoria Thomas, Saskia Guckenburg, and Conrad Bernal
Tip: You’ll also be able to easily recognize the posts in the series thanks to the UX champions logo that will appear at the top of every blog post.
Interested in participating?
If you feel inspired by the series and believe you or your team would make good candidates to appear in a feature, please send us a message via SAP Community or write us a comment below.
To learn more about the SAP Fiori user experience, please visit the community topic page.