The SAP Enterprise Support reporting cockpit is now available for on-premise solutions!
Did you know the SAP Enterprise Support reporting cockpit is now available for on-premise solutions?
The pdf based on-premise report is moving to the online SAP Enterprise Support reporting cockpit, stored in the SAP ONE Support Launchpad. Until now it contained information on cloud-only solutions.
The first on-premise content has been added in April. Details of this integration can be found in this customer community blog: “Integration of on-premise has started”. More will come in May and July.
To introduce to you the new tool with the on-premise content and to enable you to use all its benefits for a customizable tailored report according to your needs we created a new virtual training session.
Save the date for June 23, 2021 and join the new Meet-the-Expert session to get a firsthand look and details from our expert to get started right away.
Register here: Overview of the SAP Enterprise Support reporting cockpit for on-premise solutions*
*Before you can access the link to the Meet-the-Expert session, a one-time registration in SAP Learning Hub, edition for SAP Enterprise Support, is required. A detailed step-by step guide to registration can be found here.
In this session we will:
- introduce you the released on-premise overview with support contracts, maintenance status, system landscape, incidents, and services
- show how you can select content, use different filters, change selection parameters, adjust graphs, add fields to the tables, save your changes in your variant for an individual report
- show you the new print functionality using the new template which is planned to be released in July.
If you are also interested in cloud solutions you can listen to the previously recorded Meet-the-Expert session on the cockpit for cloud.
This has been quite useful so far. On a related note I did notice in the cockpit that while on our primary customer# it registered us a COE it did not for our other 2 customer#'s. I have raised this issue with my Enterprise Support Advisor.