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SAPPHIRE NOW 2021: Tap Into the Knowledge Brought to You by SAP Services and Support

Inspiration, insights, learning! The SAPPHIRE NOW® conference returns June 2 with virtual experience, a global keynote by SAP CEO Christian Klein, and eight specialized tracks: customer experience, finance, HR, industries, IT, midmarket (SMB), procurement, and supply chain.

Wherever you are located in the globe, there will be content relevant to you in English, or in main local languages, throughout the months of June and July, free of charge.

Timeline of the event:

  • JUNE 2: SAPPHIRE NOW Global Keynote by SAP CEO Christian Klein and his guests
  • JUNE 7 – 10: SAPPHIRE NOW Americas
  • JUNE 15 – 18: SAPPHIRE NOW Korea
  • JUNE 21 – 24: SAPPHIRE NOW Asia Pacific
  • JULY 12 – 15: SAPPHIRE NOW Japan

More information about the event is available here.


This year again, SAP Services and Support organization brings together customer stories, live panels, round tables, and expert conversations tailored specifically to your role and your business, so you can capitalize on your technology investments and set your project on the right path.


Don’t Take Our Word for It: Hear What Our Customer Say

Hear what SAP customers have to say about their strategies, projects, ongoing adoption, and maintenance approaches. Find out how they worked with services and support teams from SAP.

Audience track Title Registration link (coming soon) Customer Format
Operations Learn How OSRAM Continental Created an Intelligent Plant SCM210 OSRAM International Live session
Operations Learn How INDEX Expanded Its Machine Business Online SCM211 Index-Werke GmbH & Co KG Live session
HR Drive Digitalization Now with a Robust HR Organization HR213 Erste Group Bank AG Live session
Finance Explore the Ways That Siemens Is Implementing New Finance Processes FIN203 Siemens Live session
Finance Enhance Financial Reporting by Switching to a Ledger-Based Approach FIN211 Colgate Live session
Customer experience Extend the Customer Experience Beyond Purchases to Improve Brand Loyalty CX207 Southshore Furniture Live session
Customer experience Expand Your E-Commerce Strategy During COVID-19 CX209 Grupo Gigante Live session
Customer experience Tear Down the Wall to Gain a 360-Degree View of Customers CX210 GEA Live session
Industries Discover How Co-Innovation Enables Better Clinical Trial Supply Management IND204 Roche Live session
Procurement Improve Global Procurement with a Digital-Only Strategy PCM209 Vodafone Live session

Capitalize on our expertise in areas of services and support

Attend sessions specifically designed to highlight key success factors, best practices and areas that may make or break a typical project.

Audience track Title Registration link (coming soon) Speaker Format
IT Achieve the Full Potential of SAP BTP Quickly with Services from SAP IT100 Craig Giron, SAP Presentation
IT Stay Agile and Run Your Business More Flexibly with Outcome-Based Services IT101 Craig Giron, SAP Presentation
IT Gain the Expertise to Build, Run, and Optimize Your Intelligent Enterprise IT103 Peter Amor, SAP Presentation
IT Get Expert Support on Your Journey to a Digital Future IT104 Reik Boettner, SAP
Nadine Haesner, SAP
IT Manage Your Organization’s Environmental Impact Using Embedded Intelligence IT111 Bettina Zedlitz, SAP Presentation
Operations Be responsive, agile and productive across the enterprise with Industry 4.0 SCM104 Peter Flohrer, SAP Panel discussion
HR Deliver a People-Focused Employee Experience with SAP Preferred Success HR104 Miguel Alfaro, SAP Presentation
HR Simplify Your HR Transformation to the Cloud HR101 Paul Meredith, SAP Product Overview
Procurement Improve the Business Outcomes and Adoption Rates of Procurement Solutions PCM103 Kat Knapp, SAP
John Wagner Jr., SAP
FIN Innovate and Accelerate Your Finance Processes with SAP S/4HANA Cloud​ FIN101 Christian Straub, SAP Interview
Midmarket Empower Finance Leaders to Make Connections Across Your Midsize Business FIN108 Robert Vetter, SAP
Arun P., SAP
Panel discussion
Customer Experience Deliver Superior Customer Experiences with SAP Services and Support CX112 Neve Kayne, SAP
Jacek Konopelsky, SAP
Tim Curcio, SAP
Panel discussion

Be at the Center of IT

Join discussions with regional customers and SAP executives in the SAPPHIRE NOW Studio for IT.  Hear about key considerations that can make the difference in the IT line of business.

Hear SAP Services and Support executives Michael Mahony (NA) and Thomas Pfiester (EMEA) speak about the latest technology and trends. (session link and time coming soon)

Register now
, build your own agenda, grab your favorite drink, snack or blanket, and enjoy the event from the comfort of your home. Don’t miss it!

We hope to see you there.

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