Skip to Content
Business Trends
Author's profile photo Chaitra KB

Want to Learn more about – How to manage S-User IDs and Certification!

Hello All,

Thank you for taking the time to read this blogpost!

We hope it will clear up any doubts you have about S-User IDs and SAP Certification.

SAP provides many different types of User IDs, you can find a recent blog post dedicated to this topic  SAP User IDs? What’s the Difference? Find out more here…

Now, we would like to provide you with more information on S-User ID’s that are used for Certification purposes.

Firstly, what is an S-User ID?

It is a unique identifier that allows you to login to your SAP ONE Support Launchpad to report an incident, download software, generate license keys, configure connections, and more. Your S-User ID contains the letter ‘S’ followed by numbers (e.g. S0xxxxxxxxx).

Why has my S-User ID used for my Certification now expired?

S-User ID’s belong to companies, not individuals. Independent S-User ID’s are no longer created.

Certification S-User ID’s that are not associated with any SAP customer or Partner company are no longer active/ valid and cannot be renewed or extended.

There is no Certification ID anymore, since badges are issued. Essentially, the Certification is the Contact Person ID/Learner ID that holds the certificate.


If you are associated with SAP Customer or Partner you may get an S-User ID from your company, to access SAP Support sites.

Currently, S-User ID’s are created by the Super Administrator of the SAP Customer or Partner company that one is employed with.

With S-User Lifetime, S-User IDs associated with companies now have an “expiry date” which Super Administrators can easily extend.

You can find some useful Notes:

If you are not sure who the Super Administrator is in your company, we can help you. Please contact us at the CIC and provide your customer number, installation number or S-User ID details and we will be able to find your Super Administrator for you.

If you have an active subscription with SAP Training & Adoption or SAP Education, just like SAP Certification, SAP Learning Hub or SAP Live Access, you may follow the below steps:

  1. Create a new SAP Cloud login ID using the same email address as your S-User ID SAP Training Shop: Registration.
  2. The only two teams responsible for certificate transfers are the partner team ( and the Training and Adoption teams ( > Contact us).

Here is an SAP article on certification transfer that outlines the current process:

More FAQs can be found here: or on the Learning Hub Help Center.

To contact your local Training & Adoption Teams please follow this link

Scroll to the bottom of the page as shown in the below screenshot, click on the country to select your local Training & Adoption Team


Please note that the Customer Interaction Center is always happy to guide you on any of the mentioned processes and assist you with any queries you may have!

You may find the following blogs helpful:

SAP User IDs? What’s the Difference? Find out more here…

Learn All About S-user IDs!

How to reset your S-user password


Read more #CustomerInteractionCenter blog-posts Here!

Take care!

Chaitra KB CIC Team

Assigned Tags

      You must be Logged on to comment or reply to a post.
      Author's profile photo Johny Miller
      Johny Miller

      Good article! I read similar information here

      Author's profile photo Chaitra KB
      Chaitra KB
      Blog Post Author

      Hello Johny,

      Thank you for your valuable feedback. The details shared here is mainly related to SAP certification
      S-User id.


      Author's profile photo Rajneesh Mohan Kumar
      Rajneesh Mohan Kumar

      nice informative article

      Author's profile photo Katie Guthrie
      Katie Guthrie

      Excellent article, and very well explained. Thank you Chaitra KB

      Author's profile photo Aline Hugenthobler
      Aline Hugenthobler

      Brilliant blog Chaitra KB! Thank you!

      Author's profile photo rafikul Hussain
      rafikul Hussain

      Informative blog. Thank You Chaitra KB

      For your information, last year I cleared 4 SAP certifications with two different S user ids. Recently I joined a new organization and received a new S user id & sent a mail to 'EDUCATION.MENA@SAP.COM' to merge / transfer all my certificate under new S user ID. Within hrs they transferred all my certificates to new S userID.

      I am currently in middle east region so used EDUCATION.MENA@SAP.COM. This mail id will be differ if you are in another region.

      Thank you.



      Author's profile photo Chaitra KB
      Chaitra KB
      Blog Post Author


      Hello Mr. Hussain,

      Thank you for your feedback.

      Yes, for every Country the email id of education team changes.

      To check for local Education Teams email id please follow this link




      Author's profile photo Kuldeep Vaishnav
      Kuldeep Vaishnav

      Would it also be possible to transfer your certification from one partner to another? I have recently done 2 certifications from an S-User Id associated with an SAP Partner. Now if I change my job to another SAP Partner, I would receive a new S-User Id. So does it mean I can request to transfer my certification credentials from my previous S-User Id to the new one?

      Author's profile photo Chaitra KB
      Chaitra KB
      Blog Post Author

      Hello Mr. Kuldeep,

      For the certification transfer related queries please contact and as they are the right team to guide on this.



      Author's profile photo Ananthaiah Ramesh Segavalu
      Ananthaiah Ramesh Segavalu

      Chaitra KB : I am independent consultant and I got my SAP certification on my own on my personal gmail ID and now my employer has become a partner with SAP and requesting me to transfer the certification for the new SID that I got recently from my employer.  Is it ok to transfer ? What if I change my employment in future will my certification be still valid? Can I request a transfer again once I move to new employer in future from current employer? What are the advantages for individual and company in these cases?

      Pls share any thoughts on these. Thank you

      Author's profile photo Chaitra KB
      Chaitra KB
      Blog Post Author

      Dear Ananthaiah Ramesh Segavalu,

      For the certification transfer related queries please contact and as they are the right team to guide on this.