Product Information
New Offering: SAP Service Cloud Stay Current Certification
On behalf of the SAP Customer Experience Enablement Content team, I am pleased to announce the official release of the new SAP Service Cloud Stay Current Certification
Target Audience
- End Users
- Functional Consultants
Certification Description
This certification is based on the release features of the 2102 version of SAP Service Cloud. It is a set of 14 multiple choice questions, which consultants can take to test their understanding of the 2102 release features. Currently in a Beta release, it is a voluntary certification.
The learning content for this certification is based on
• What’s new document 2102
• Release webinars
• Help documentation
Access Links
This certification is added to the Service Cloud Learning Journey and well as the SAP Learning Hub
Additional Updates – Enablement Videos
Check out our SAP Service Cloud channel for enablement videos on product features
For Stay Current Certifications of other CX Solutions