How SAP, Partners and Customers Jointly Tackle Utility-Specific Requirements in Enterprise Asset Management

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Since many years SAP provides solutions for the whole asset life-cycle. Around SAP S/4HANA as the core many solutions have evolved to provide portfolio management capabilities, enable predictive maintenance or integrate with GIS systems. These solutions cover many of the asset management requirements of electricity, gas and water utilities – but surely not all of them. Therefore SAP works closely together with partners and customers to meet additional utility-specific requirements.

During the Enterprise Asset Management (EAM) track at the International SAP Conference for Utilities we will look at some of the latest solutions and customer success stories to illustrate this collaboration of SAP with partners and customers:

• The SAP Industry Cloud: Utility-specific solutions to meet EAM requirements
  To meet industry-specific requirements, the new SAP Industry Cloud provides more and more integrated cloud solutions from SAP and partners all making use of the SAP Business Technology Platform. EAM solutions in the SAP Industry Cloud for example handle vegetation management, fight corrosion of pipelines or support the life-cycle management of maintenance tools. The presentation will cover the concept of the SAP Industry Cloud and illustrate this concept with several solution examples.

• Digital end-to-end process in grid maintenance scenarios
  Netze Duisburg, a German grid company, is a good example of a customer using SAP solutions jointly with solutions from their partner EvoraIT. Netze Dusiburg enables a digital end-to-end maintenance process: It starts with efficient planning of the technicians to increase wrench time and reduce unnecessary breaks and drive time. Then technicians use mobile apps to have access to all data as needed including maps and checklists. This helps them to make better decision onsite and increase first-time fix rate. Finally, they close the job on the mobile device and the data is immediately transferred back into the SAP system.

• Improve reporting, forecasts, and decision-making in projects
  Wien Energie from Austria, constantly runs – as all utilities – many projects in parallel. It is about the utilization of new technologies, the development of new products, the decentralization of power plants and also the restructuring of the organization. To not get lost, transparency for all these projects is a must: Which investments are in implementation, when will production plants be in operation, which human resources are allocated and how much manpower has already been invested? In addition forecasts of financial resources must be included in budget and liquidity planning, forecasts of required human resources must be incorporated into workforce planning. At Wien Energie dashboards – based on SAP Project and Portfolio Management – make all this information available in real time and thus improve decision-making.

• Optimize capacity and resource utilization
  SAP provides several solutions for scheduling and dispatching - SAP Field Service Management, SAP S/4 HANA Asset Management for resource scheduling, and SAP Multiresource Scheduling. The presentation will explain and demo how to make best use of them.


• Co-development of a mobile solution
  Energy Queensland from Australia and SAP jointly designed a mobile solution, that caters for different work types and the processes needed to deliver them, including planned, preventative, and corrective maintenance as well as emergency and customer service.


• Optimizing Asset Management & Master Data Management with Esri & SAP
  Radius, an electricity grid company from Denmark, took a GIS first approach to integration between SAP and ESRI to manage their assets and to overcome master data challenges.

Please join us for the Enterprise Asset Management sessions taking place on May 19^th  2021 during the  International SAP Conference for Utilities.