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Author's profile photo Manuel Namyslo

Build your own SAP Conversational AI chatbot prototype in 3 days during SAP Hackbot Challenge 2021

Have you ever visited a company’s website and you weren’t really satisfied by the chatbot that you were using? Here is your opportunity to do better!

Join the SAP Conversational AI Hackbot 2021 event, and build your own chatbot prototype that is truly able to deliver a personalized human-like conversation to its end-users. Come with your colleagues and your own business-case to find out how SAP Conversational AI can help you build your ideal chatbot-scenario – with the support and training of SAP experts!

The goal of Hackbot is to utilize Design Thinking techniques in order to validate your use-case. In this event you will investigate if your scenario will provide value to business users, and if it can be accomplished using technologies such as chatbots and Natural Language Processing. By doing so, you will be making sure that your idea is worthy of investment and participation. Furthermore, you will leave the Hackbot with a concept and a prototype that you can use to jumpstart your chatbot implementation project right away.

As part of the overall chatbot ideation phase, we will define a concrete persona that would use the chatbot as an end-user. This persona can be anyone: It can be a customer experiencing poor service response times, an employee who wants first level support without calling IT, or even yourself – if you want to build your own personal chat-buddy during times of lockdown. After including the most basic things like name, photo, age, job and hobbies, you will identify the personas motivations, goals and pain points, which will need to be addressed by the bot. We will then build a prototype to begin addressing these pain points and achieving these goals.

And that’s the foundation of Hackbot: we take a real life business scenario – any sort of scenario – and we use the SAP Conversational AI Platform to begin solve it in a couple of days, depending on the complexity of the use case. All of this will be delivered remotely in a very interactive way. We are planning to give presentations, hands-on exercises and expert trainers who can support your team if you are stuck.

For training and building the chatbot we are going to use SAP Conversational AI. The SAP Conversational AI Platform covers all aspects and phases of chatbot development: training, building conversation flows and monitoring. The Bot Builder, which provides a user-friendly, web-based interface to create and monitor bots, is absolutely ideal for this format, because you can work collaboratively with multiple developers on one scenario. The best part, it comes with a free trial, and everything you build can be taken home for internal presentations or further development.

Want to find out more? We have two events coming up in June and September which are available for European customers.  If you’d be interested, feel free to register using the following links:


German event June 15. – 17.:

English event September 14. – 16.:



Sign up for a free test account and build your own prototype here.

Or get in touch with us to discuss your use case.


And also thank you to Sarah Detzler for being the partner in crime 😊


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