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Should I use Agents or Agent Groups?

 

Welcome!

Hello and welcome to my first blog post on SAP Intelligent RPA. I’m an UX and Mobility consultant for Latin america, and I’ve been working with RIG IRPA team for some months, and I wanted to share with you some of the knowledge I acquired in this team. This post objective is to advice customers on when it’s preferrable to use Agent Groups rather than Agents in their Cloud Factory Environments.

 

Comparison table

Agents and Agent groups can be easily compared and analyze in a short comparison table:

 

 

Agents

 

Agent groups

(without
Mass Agent Registration)

 

 

Agent groups

(with
Mass Agent Registration)

 

 

Recommended number of Login/Machine users

 

<5

 

Between 5 and 20

 

> 20

 

Environment

 

More recommended for development environments More recommended for productive environments More recommended for productive environments

 

Registration

User needs to login with credentials in the agent User needs to login with credentials in the agent Registration is done via Mass Agent Registration. Find how to in this link. This would enable a massive registration and users won’t need to login.

 

Agent Sharing

Agentsneeds to be added to the environment (link) Agent needs to be shared with agent group (link) and added to the agent group (link). Not needed. However, agents need to be approved as described in the documentation of Mass Registration (see above).

 

Maintenance

New agents need to log in and be added to the environment afterwards. New users only need to be added to the agent group. Maintenance in environment is not needed. New token needs to be generated to add new agents to the agent group.

 

Going Forward..

Now, you should be able to decide which of these three options is more suitable for configuring your enviroment according to your needs. Hope this is useful for you and don’t hesitate to ask any questions regarding this in the Q&A area for SAP Intelligent RPA:  https://answers.sap.com/tags/73554900100800002142

Thanks for reading!

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