Register now! Getting the Most from your Support Webcast for Service and Implementation Partners

Howdy – Service and Implementation – Partners! 

Want to learn about the array of support resources available to you and your customers, and how to best utilize them to engage with SAP Support?  

Sign up now! Join me on the 24th of March for our Getting the Most from your Support Webcast for Service and Implementation Partners.  

Date: March 24, 2021 

Time: 16:00 CET – 17:00 CET 

Sign up here: Partner Focus: Getting the Most from your Support – Service and Implementation Partners  

Partner up with the Customer Interaction Center (CIC) team and discover the Support Resources that are available to you as a Service and Implementation partner, that will help you and your customers to help yourselves and one another. We’ll be looking at the Next Generation support tools and self-enablement resources for you to successfully engage with our Support Organization. 

In this session, we’ll be covering these hot topics: 

• Customer Interaction Center Overview 

• User Management and S-User Lifetime 
• Service Partner User Management Application and Support Function in MMU 
• Searching for Solutions 
• Contacting Product Experts 
• Perfect Incident 

• Support and Success Essential Training 
• SAP Cloud ALM 

The interactive session is delivered by myself, Katie Guthrie, a Support Expert from the Customer Interaction Centre, and my fellow CIC expert Sinead Cormican will be on hand to answer any questions you have via the webcast chat, and in the Q&A session at the end. 

For more information on CIC Webcast offerings (in a variety of languages), check out  

Customer Interaction Center (CIC) Support Webcast Series  

Looking forward to seeing you there! 

Katie