Fly away with SAP Passport  

Who wants to make their SAP experience even easier and access a lot of different SAP websites without having to enter your S-user ID and password every time while also ensuring your data is still transferred securely? 

If that sounds like something that would benefit you, please keep on reading. 

What is an SAP Passport I hear you ask? 

The SAP Passport is a X.509 Client-certificate. In simple terms this means it’s an alternative means of authentication to S-User ID and password. For example, The web server checks the certificate to see if it is recognized by the Internet page. 

When you have access to the Launchpad and apply for an SAP Passport, SAP Trust Center issues your SAP Passport. This is your digital passport and represents a connection between your access data for your local computer and your access data for the Launchpad. 

If you are someone who uses the following SAP websites a lot. 

• SAP Support Portal 

• SAP ONE Support Launchpad 
• SAP’s public website SAP.com 
• SAP Community 
• SAP Store 
• SAP PartnerEdge 

Then the SAP Passport is for you. By installing it, it will be very beneficial and save you time by not having to enter your S User ID and password every time you access any of the SAP websites above.  

It’s very quick and easy to install the SAP Passport. There are two options. 

Automatically via browser (only available in Internet Explorer): 

• Open the SAP Passport application using Internet Explorer browser. 

• Provide your user’s password and click the Apply for SAP Passport button. 

• Provide a password to secure your SAP Passport Certificate. 

• Click the Install the SAP Passport button. 

• Two confirmation pop-ups may appear depending on your ActiveX configuration. 

• Wait for the successful confirmation pop-up. 

Manually via download: 

• Open the SAP Passport application using a supported browser. 

• Provide your user’s password and click the Apply for SAP Passport button. 

• Provide a password to secure your SAP Passport Certificate (needed during the installation). 

• Click the Download the SAP Passport button. 

• Download the pfx/p12 file. 

• Manually install it by following the steps below   

• Open Chrome and go to Settings 
• Select Privacy and Security from tab Advanced Settings 
• Click on Manage certificates 

• Click on Import 
• Click on Next 
• Click on Browse and select the SAP Passport file, then click on Next 
• Type in your password (SAP One Support Launchpad password) and click on Next 
• Select option Automatically select a certificate store based on the type of certificate and click on Next 

• Click on Finish 

If you are wondering what is going to happen to the SAP passport/certificate when you have an SAP Universal ID. 

SAP passports/certificates remain active on SAP sites as long as they are not entirely onboarded to SAP Universal ID. SAP Universal ID are also planning to offer various state-of-the-art ways to authenticate your account.  

For more information on the SAP Universal ID please follow this link https://discover.sap.com/universalid/en-us/support.html 

The SAP Passport is very helpful if you have a few S User IDs or if you use a few different machines. So from now on, whenever you access SAP Support Portal, Launchpad or select SAP websites, there is no need to enter your user ID and password. Also please remember that the browser certificate expires after one year so remember that you can re-apply. If you have any feedback or questions please post below in the comments section.

Some helpful tips and tricks 

The browser certificate expires after one year. Please make a note of your S-User-ID and password so you can re-apply. 

Follow KBA 1371105 if you have multiple S-User IDs as separate certificates are needed for each S-User ID https://launchpad.support.sap.com/#/notes/1371105  

Online Help documentation links: 

Launchpad Tips & Tricks (Browser Compatibility and Cookies) https://blogs.sap.com/2016/08/29/tips-and-tricks-sap-one-support-launchpad-browser-compatibility-and-cookies/  

Launchpad Technical Requirements page in case of any browser issues https://support.sap.com/content/dam/support/en_us/library/ssp/my-support/help-for-sap-support-applications/online_help-launchpad.html  

FAQ https://support.sap.com/en/my-support/single-sign-on-passports.html#section_819947680