Custom Email Template for Email Integration for Purchase Requisition Approval in SAP S/4HANA

Introduction:  

In this blog, the steps outlined for setting up Custom Email Template for Purchase Requisition (PR) Item release with email Integration. This will help us set up an Email Header and Body as per Customer requirements. The SAP S/4HANA system can be configured to notify approvers via email about new work items in their inbox. By default, the approvers are informed by means of notifications in the SAP Fiori Launchpad. Sending emails provides them with an additional notification channel.

Pre-requisite:

• Configure the PR flexible workflow with approvers, using Fiori App – “Manage workflows for Purchase Requisition.”
• SCOT configuration should in place to trigger an email to Outlook from SAP S/4HANA

Setup Steps:

Step-1: Invoke the Fiori App – “Maintain Email Templates” and Execute

Step 2:- Search the pre-delivered email template “SWF_CRT_NOTIFY_RECIPIENTS” as shown below and select and then click on ‘Copy’ to create a Custom Email Template

Step 3: Select the standard template and click on Copy to create the custom template

The custom template must follow the following pattern:

Note: Follow the pattern: – <YY1_<Scenario ID without WS>_CRT_<Node_ID>

Scenario ID of the old workflow for the release of regular purchase requisitions on item level: 00800173

Node ID of the activity Release Purchase Requisition: 32

The new custom template = ZZ1_YY1_00800173_32

Step 4:  Add the description and then navigate to the email content as shown below

Step 5:  Add the Email Template content as per the Customer Requirement

Email Subject:

Email Body:

In the Body Text, the Fiori App ‘My Inbox’  link has been provided. The user can click on the link and navigate to the My Inbox Fiori app to act on the respective work item assigned

Step 6: The new custom template for PR item release can be viewed in the Custom tab

Execution Steps:

Step A: Create PR to verify the email integration– 10000251/10000252 and View the approvers

Step B: Verify the Email triggered to the recipient (Approver) in SOST.

Subject:

Body

Note: Once the Email connectivity is on, the recipient will get an email to his/her outlook. In the email, users can click on the My Inbox Fiori App with credentials and view the My Inbox.

Conclusion:

• After going through the above blog, the user should have learned how to set up Custom Email Template for Purchase Requisition (PR) Item release using Fiori App
• Please provide your feedback/comments. You can ask Question / Answer for the open Questions in the SAP Community here.

SAP Mail Template documents link:

https://fioriappslibrary.hana.ondemand.com/sap/fix/externalViewer/#/detail/Apps(‘F1306’)/S18OP

SAP Connect document Link:

https://help.sap.com/viewer/026f8a31bca948a086e995ce267f4e38/1709.latest/en-US/4a25a65008a81c67e10000000a42189c.html