Skip to Content
Product Information
Author's profile photo SVEN FEURER

World of SAP Customer Experience

Welcome to the World of SAP Customer Experience…

In this blog series I’d like to share recent updates regarding SAP CX, where we are in terms of integration, adoption and customer successes and what’s on the radar in terms of future trends and intelligent technologies. Get inspired about SAP CX solutions and become a passionate leader helping your organization mastering the digital transformation by putting the customer at the center.

Do you meet the rising customer expectations? 

Today customers are in the driver’s seat. Every interaction is an opportunity to deliver a meaningful, personalized customer experience. With intelligent data driven insights as the foundation of every engagement, SAP CX empower the transformation to customer centric, growth companies built on trust and exceptional loyalty.

SAP has been working with great commitment on a new generation CX/CRM solution – with the customer at the center. Under the umbrella of SAP Customer Experience (SAP CX) our portfolio includes market leading solutions for omni-channel commerce, marketing, sales, service and customer data.

Read from Ritu Bhargava (Chief Product Owner of SAP CX) about the “Art of Attracting and Keeping Customers through Intelligent CX” published in Forbes and get further insights from Adrian Nash (Head of Strategy SAP CX) about the SAP CX product strategy for marketing, commerce, sales, service and customer data solutions.

Want to see our solutions in action? Then let’s get started. In the demo below you’ll learn about a day in a life of a B2B buyer¬†and see how SAP CX plays seamlessly together delivering amazing, personalized customer experiences.

If you’re rather interested in a B2C/D2C scenario then please watch this day-in-a-life demo of a fashion online prospect.

Curious to learn more about SAP CX? Please follow the links below:

Assigned Tags

      5 Comments
      You must be Logged on to comment or reply to a post.
      Author's profile photo SVEN FEURER
      SVEN FEURER
      Blog Post Author

      Please find embedded the latest webcast about SAP CX strategy and our future direction for customer data, commerce, marketing, sales and service solutions.

      Author's profile photo SVEN FEURER
      SVEN FEURER
      Blog Post Author

      Please find here an interview with Bob Stutz, President of SAP CX, about the effect of COVID-19, the future of CX, and what SAP CX is doing to help customers.

      Author's profile photo Sven Esser
      Sven Esser

      Thanks for sharing Sven! Bob is an amazing person.

      Author's profile photo SVEN FEURER
      SVEN FEURER
      Blog Post Author

      Also don't miss to enter the World of SAP CX by experiencing Lucia's and Daniel's Chocolate Shop from the perspectives of end consumers like Jil, Rodrigo and Olivia: https://cx.demo.sap.com

      Author's profile photo SVEN FEURER
      SVEN FEURER
      Blog Post Author

      Added 2 fabulous end-to-end demos covering major aspects of the SAP CX portfolio. Thanks a lot Viktoria Huber and Alessandro Baglivo.