World of Customer Experience – Webcasts 2020

Webcast sessions from 2020 covering different SAP Customer Experience solutions …

COMMERCE

• Bringing Beauty to Customer Experience with SAP Commerce Cloud and Kyma
• Build trusted relationships with your E-commerce Customers With SAP Commerce Cloud and SAP Customer Data Cloud
• Customer Experience Round Table: Preparing your Brand for 2021 and Beyond
• FIFCO: Building a Customer Centric company through e-commerce engagements
• How American Hotel Register Keeps B2B Commerce Relevant During a Global Crisis
• How B2B Commerce is Moving from Transactional to Experiential
• Ideas for improving the performance of your SAP Commerce Cloud solution
• Increase Conversion with Digital Experience Monitoring
• Introducing SAP Omnichannel Promotion Pricing Service
• Optimize the Value of SAP Commerce Cloud with Dynatrace
• Reinvent e-commerce through Intelligent Experience Management
• SAP Commerce Cloud 2005 Release Webinar
• SAP Commerce Cloud 2008 Roadmap Update
• SAP Commerce Cloud 2102 Roadmap Update
• SAP Customer Order Sourcing: New SAP Cloud Solution for Global Omnichannel Availability and Sourcing Optimization
• Spartacus Update Webinars # 3
• Spartacus Update Webinars # 4
• Spartacus Update Webinars # 5
• Spartacus Update Webinars # 6
• Spartacus Update Webinars # 7
• Strategies on Moving your commerce platform to the Cloud
• The Future of Commerce Preparing Your E-Commerce Business for the ”New Normal”

MARKETING

• 360-degree Experiences: How to Engage Customers Across the Lifecycle
• Bridging the Marketing and Sales Gap with Automated Marketing Qualification Best Practices
• How TGI Friday’s Pivoted Engagement Strategies to Address Changing Customer Needs
• How to Analyze Campaign Performance of SAP Marketing Cloud with External Data
• How To Become An Email Delivery Hero
• How to Best Strengthen Customer Loyalty in the New Normal
• How Your E-Commerce Marketing Can Help Customers during the COVID-19 Crisis
• SAP Marketing Cloud 2002 | Email Editor and Marketing Calendar
• SAP Marketing Cloud 2002 | What’s New
• SAP Marketing Cloud 2005 | Custom Conditions for Marketing Approval Requests
• SAP Marketing Cloud 2005 | What’s New
• SAP Marketing Cloud 2008 | What’s New
• SAP Marketing Cloud 2011 | Leverage B2B Contact-to-Account Relationships for Contextual Targeted Marketing
• SAP Marketing Cloud 2011 | What’s New
• SAP Marketing Cloud 2102 | What’s New
• Side-by-Side Application Development with the Help of Low-Code Platform Mendix
• The Future of B2B Marketing: How to Maintain Momentum Through Uncertain Times and Achieve Long-term Business Stability
• The Keys to a Hyper-Personalized, End-to-End Customer Journey

SALES AND SERVICE

• Accelerate your Business Using Cloud for Customer Smart Features
• Best Practices on Report & Data Source Modelling in SAP Cloud for Customer
• C4C Analytics: Recent Key Innovations / Features
• Getting the most from your Support, C4C/ByD edition
• Integrating Qualtrics into SAP Service and Sales Cloud
• Introduction to SAP Intelligent Sales Execution
• Make your partner/SDK solutions work in offline mode
• OData in ByD / C4C Reporting
• SAP Cloud for Customer 2008 Release Briefing: Sales Webinar
• SAP Cloud for Customer 2008 Release Briefing: Service Webinar
• SAP Cloud for Customer 2008 Release Briefing: Platform & Integration Webinar
• SAP Cloud for Customer 2011 Release Briefing: Sales Webinar
• SAP Cloud for Customer 2011 Release Briefing: Service Webinar
• SAP Cloud for Customer 2102 Release Briefing: Sales Webinar
• SAP Cloud for Customer 2102 Release Briefing: Service Webinar
• SAP Cloud for Customer 2102 Release Briefing: Platform & Integration Webinar
• SAP Cloud for Customer and SAP Analytics Cloud Integration
• System Setup & Tenant Lifecycle Management in SAP Cloud for Customer

CUSTOMER DATA

• Customer Data Predictions for 2020 and Beyond with Deloitte
• Global Commerce Continues to Scale: Learn How to Rapidly Deliver A Global Commerce Experience
• Global Commerce Continues to Scale (Part 2): Learn How to Rapidly Deliver A Global Commerce Experience
• How to Accelerate Customer Trust with Experience Management
• How To Take Advantage of New Browser Security Processes with SAP Customer Data Cloud
• How to Unlock Your Journey with A Foundation of Success
• How to Use Bring-Your-Own-Identity (BYOI) to Enhance Customer Journeys with Seamless Federation Across Partner Apps and IOT Devices
• How to Use the Latest Customer Data Cloud Innovations, Q3 Edition
• Learn to Deploy Native Screen Sets as Part of Your Mobile strategy | Go Digital the Right Way (Part 3)
• Mobile SDKs – Android and iOS | Go Digital the Right Way (Part 1)
• Mobile SDKs – Android and iOS | Go Digital the Right Way (Part 2)
• The Do’s & Don’ts of B2B Digital Engagement in Times of Uncertainty
• What’s New with SAP Customer Data Cloud, Q1 Edition
• What’s New with SAP Customer Data Cloud, Q2 Edition
• What’s New With SAP Customer Data Cloud, Q4 edition

LITMOS AND EXTENSIBILITY

• Extending SAP Field Service Management with SAP Cloud Platform Kyma Runtime
• Extending SAP Marketing Cloud with SAP Cloud Platform Kyma Runtime
• SAP Litmos Solutions – 2002 Release Features
• SAP Litmos Solutions – 2005 Release Features
• SAP Litmos Solutions – 2008 Release Features
• SAP Litmos Solutions – 2011 Release Features
• Update – Extending SAP CX applications with SAP Cloud Platform Kyma Runtime