World of Intelligent CX – Analysts

Explore how SAP Customer Experience is rated by leading analysts e.g. Gartner, Forrester and IDC in the are of Digital Experience Platforms, Commerce, Customer Identity & Access Management, Marketing, AI, Sales Force Automation, Sales Performance Management and CPQ.

• SAP: A Leader in 2023 Gartner Magic Quadrant for Personalization Engines   NEW!!
  Gartner
• 9-Time Leader in 2023 Gartner Magic Quadrant for Digital Commerce    NEW!!
  Gartner
• SAP CX is a TrustRadius 2023 Top Rated Award Winner
  Press Announcement
• SAP CX is a Leader in the G2 Summer ’23 GRID Reports 
  Read the Blog
• SAP named as Leader in IDC MarketScape for Worldwide Retail Commerce Platforms 2023
  Get the IDC report
• SAP a Strong Leader in IDC MarketScape for Subscription and Usage Management
  Press Announcement | IDC 
• SAP CDP named a LEADER in the 2022 KuppingerCole Leadership Compass 
  KuppingerCole Report
• SAP Is a Leader in the 2022 Gartner® Magic Quadrant™ for CPQ Application Suites 
  Press Announcements | Gartner
• SAP Commerce Cloud has been named a Leader in Gartner Magic Quadrant for Digital Commerce for the eighth time
  Gartner
• SAP named a Leader in the 2022 Gartner® Magic Quadrant™ for Personalization Engines   
  Press-Announcement
• G2 report summer 2022: SAP Emarsys a leader in 36 categories
  Blog
• Emarsys Recognized in the Forrester Wave™: Email Marketing Service Providers
  Press Announcement
• G2 Winter 2022 Report: Emarsys Is a Leader in Personalization, Marketing Analytics, and More
  Press Announcement  
• Qualtrics Named a Leader in 2021 Gartner Magic Quadrant™ for Voice of the Customer
  Press Announcement | Blog | Gartner  
• SAP Positioned as a Leader in the Gartner Magic Quadrant for Enterprise Integration Platform-as-a-Service (Enterprise IPaaS)
  Press Announcement | Gartner
• SAP Commerce Cloud has been named a LEADER in the 2021 Gartner Magic Quadrant for Digital Commerce for the 7th consecutive time
  Gartner, Magic Quadrant for Digital Commerce (Aug 2021)    
  Gartner
• Emarsys, an SAP Company, Named a Leader for the Third Time in 2021 Gartner Magic Quadrant for Personalization Engines   
  Press Announcement | Gartner
• SAP Recognized as Leader in 2021 Gartner Magic Quadrant for Sales Force Automation
  Gartner, Magic Quadrant for Sales Force Automation (Aug 2021)
  Press Announcement | Gartner   
• SAP Named a Leader in 2021 Gartner Magic Quadrant for Data Integration Tools for the 14th Year in a Row
  Press Announcement | Gartner
• SAP Positioned as a Leader in Gartner 2020 Magic Quadrant for Enterprise Integration Platform-as-a-Service    
  Press Announcement | Gartner
• SAP Positioned as a Leader in 2021 Gartner Magic Quadrant for Multi-Experience Development Platforms (MXDP)    
  Press Announcement | Gartner
• SAP received top a rating from Ventana Research for Analytics & Data in the area of CX
  Press Announcement | Ventana Research
• Gartner names SAP a Leader in 2020 Magic Quadrant for EiPaaS
  Press Announcement  | Gartner
• IDC Names SAP a Leader for Worldwide B2B Digital Commerce Platforms
  IDC MarketScape: Worldwide B2B Digital Commerce Platforms 2020 (Sept 2020)
  Press Announcement | IDC
• IDC Names SAP a Leader for Worldwide Retail Commerce Platform Software Providers
  IDC MarketScape: Worldwide Retail Commerce Platform Software Providers 2020 (Nov 2020)
  Press Announcement | IDC
• Forrester names SAP a Leader for Customer Identity and Access Management
  The Forrester Wave™: Customer Identity And Access Management (Q4 2020)
• SAP Named as Leader in KupingerCole Leadership Compass for CIAM Platforms
  KupingerCole Report Leadership Compass CIAM Platforms (Nov 2020)
  KupingerCole Report
  Press Announcement | Forrester
• SAP Named a Leader in 2020 Gartner Magic Quadrant for Multichannel Marketing Hubs
  Gartner, Magic Quadrant for Multichannel Marketing Hubs (May 2020)
  Press Announcement | Gartner
• Forrester names Emarsys as a Leader for Cross-Channel Campaign Management (Q4 2019)
  The Forrester Wave™: Cross-Channel Campaign Management (EMSS Modules) (Q3 2019)
  Press Announcement | Forrester
• Emarsys recognized again as a leader in the Gartner 2020 Magic Quadrant for Personalization Engines (Q3 2020)
  Press Announcement | Gartner
• IDC Names SAP a Major Player for Worldwide AI in Enterprise Marketing Clouds
  IDC MarketScape: Worldwide Artificial Intelligence in Enterprise Marketing Clouds 2019-2020 (December 2019)
  IDC
• SAP Named a Leader in 2020 Gartner Magic Quadrant for Sales Performance Management
  Gartner, Magic Quadrant for Sales Performance Management (February 2020)
  Press Announcement | Gartner
• SAP Named a Leader in 2020 Gartner Magic Quadrant for Configure, Price and Quote Application Suites
  Gartner, Magic Quadrant for Configure, Price and Quote Application Suites (Sept. 2020)
  Press Announcement | Gartner
• Qualtrics Named a Leader in Gartner’s Magic Quadrant for Voice of the Customer
  Gartner, Magic Quadrant for Voice of the Customer (Dec 2020)
  Press Announcement | Gartner