Product Information
Unlock Manually Documents and End Sessions
The objective of this blog post is to explain the possibility to manually unlock documents which are currently locked and end the session for particular user in SAP Business ByDesign.
Business case behind is very simple. User who is editing document left the computer for various reasons and keep the document locked under his or her user session. However in the same time other user would like to approach document directly, unfortunately this was not possible.
With a new functionality available in SAP Business ByDesign, release 2102 the key user is able now to view logged-on users with one or multiple sessions, and end such a session, if required.
Ending of particular session will release any locked documents.
Where to find it?
Find easily via following menu via ‘Key user settings’ and ‘User Session Settings’.
This will open up new screen with the list of connected user names and respective user session number.
Select or highlight user for whom you would like to unlock the document. There are two options how to end session – either via ‘End Session’ button in a header of a form in case you would like to unlock more session at once or second option, simply click the icon of thrash bin per user.
Please also have a look at the following VIDEO.
We hope the short summary of new functionality Unlock Manually Documents and End Sessions will help you to start using the new 2102 capability in SAP Business ByDesign.
In case you have any comments or suggestions, please let us know via Comments section below the Blog.
You can find video here.
Thank you,
Your SAP Business ByDesign Product Management.
Great! Easy to understand and perform - very useful and something customers have been requesting for a long time.
Dear Carol
thanks so much for your feedback. Indeed, long time in our pipeline and finally available.
Enjoy and let us know any comments on functionality itself!
Regards,
Martin
Thanks Martin. A further enhancement would be to have the ability to see and unlock a particular document---so you could just unlock that document, and not the whole session. That is the use case I see most often in this area.
Dear Carol
precisely this is the scenario we have in our mind
Hopefully I can get back to you very soon with positive news.
Will keep you updated.
Regards,
Martin
Thank you, this is very useful.
Dear Ausra
thank you for your comment.
We are considering further candidates in our backlog in order to make this functionality even more stronger and useful.
Should you have further ideas or comments, please let us kindly know!
Enjoy weekend.
Regards,
Martin Pavlinsky
Thank you very much for the information.
Could you provide some more information to the following questions:
Kind regards
Dear Martin, Dear SAP Team,
Thank you very much for this helpfull information.
Do you have some updates to share about unlocking a particular business document ? If there is a possibility it would be great to know as well.
If there is also a way to unlock document from a webservice perspective it would be great also : it happens on some CMR / ERP interfaces that we have to do more than one call on a Sales Order to update it, and then we sometimes get stuck because the Sales Order is locked by our technical user (due to first call) when trying to do the second call. (despite we wqit for SAP response before lauching the second call)
Best Regards,
Clément RUSSIER