Event Information
Sky’s the limit! Get the Most from Your Support & S/4 HANA Cloud: Webcast
Calling all S/4 HANA Cloud customers: Want to learn about the array of support resources available to you and how to best utilize them to engage with SAP Support?
Consider it a Valentine’s treat – register now for our Getting the Most from Your Support & S/4 Hana Cloud Webcast, February 17th!
Meet your CIC team and discover the Support Resources that are available to you as an SAP S/4 HANA Cloud Customer. We’ll be looking at the Next Generation support tools and self-enablement resources for you to successfully engage with our Support Organization.
W-HANA know more? Here’s what we’ll cover:
SAP Support Backbone
Self-Enablement tools
SAP Support Channels
Reporting an incident
Built-In Support and SAP ONE Support Launchpad
Incident Best Practices
Customer Interaction Center (CIC) Overview
The session is delivered by a Support Expert from the Customer Interaction Centre and a Support Engineer from the S/4 HANA Cloud team, who will be on hand to answer any questions you have via the webcast chat, and in the Q&A session at the end.
Registration for Customers
Date: February 17, 2021 4:00 PM – 5:00 PM CET / 10 AM – 11 AM EST / 8:30 – 9:30 AM
Register now: Getting the Most from your Support & S/4 HANA Cloud Webcast
We look forward to seeing you there!
If you’re interested in attending webcasts for similar topics offered in a different language, you can check the On-Demand replays here: https://webinars.sap.com/sap-support/en/home
For more information on CIC Webcast offerings (in a variety of languages), check out
Customer Interaction Center (CIC) Support Webcast Series
Looking forward to seeing you there!
Katie