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Author's profile photo Katie Guthrie

Sky’s the limit! Get the Most from Your Support & S/4 HANA Cloud: Webcast

Calling all S/4 HANA Cloud customers: Want to learn about the array of support resources available to you and how to best utilize them to engage with SAP Support 

Consider it a Valentine’s treat – register now for our Getting the Most from Your Support & S/4 Hana Cloud Webcast, February 17th! 

Meet your CIC team and discover the Support Resources that are available to you as an SAP S/4 HANA Cloud Customer. We’ll be looking at the Next Generation support tools and self-enablement resources for you to successfully engage with our Support Organization.

W-HANA know more? Here’s what we’ll cover:

SAP Support Backbone
Self-Enablement tools
SAP Support Channels
Reporting an incident
Built-In Support and SAP ONE Support Launchpad
Incident Best Practices
Customer Interaction Center (CIC) Overview 

The session is delivered by a Support Expert from the Customer Interaction Centre and a Support Engineer from the S/4 HANA Cloud team, who will be on hand to answer any questions you have via the webcast chat, and in the Q&A session at the end. 

Registration for Customers

Date: February 17, 2021 4:00 PM – 5:00 PM CET / 10 AM – 11 AM EST / 8:30 – 9:30 AM  

Register now: Getting the Most from your Support & S/4 HANA Cloud Webcast   

We look forward to seeing you there! 

If you’re interested in attending webcasts for similar topics offered in a different language, you can check the On-Demand replays here:

For more information on CIC Webcast offerings (in a variety of languages), check out 

Customer Interaction Center (CIC) Support Webcast Series 

Looking forward to seeing you there!


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