Stay up-to-date on the latest developments and product news about intelligent customer experience and CRM technologies through blog posts from SAP experts.
Over the last year, many things changed. How will this affect 2021, especially in the area of customer experience? And what else do our guests think will be relevant this year? We discuss with members of the SAP Customer Experience Labs team as well as Viktor Kehayov – Head of Next-Gen CX Products.
