Insight-to-Action: Create target groups for customers from any report with Cloud ERP SAP Business ByDesign
With 21.02 release of Cloud ERP SAP Business ByDesign target groups for marketing campaigns can be created directly from a report without the need to develop a custom analytical action using SDK.
With this you can leverage analytics to create insight and to directly trigger action in the report
Here is a demo how you can embed the action and use it with the business analytics work center:
1. Decide which reports shall allow the actions. This can be standard and custom actions. Remark: Don’t forget to assign the “Analytics Actions” and “Navigation” in the “Business Analytics” work center.
2. Analyze and compare using the selected report or KPI
3. Take action directly in the report e.g. create target group