Figure 1 Source SAP
Why focus on user experience?
Figure 2 Source SAP
Feelings on user experience
Issues with delays, errors, escalation costs
Figure 3 Source SAP
Want consumer grade experience
Fast, easy way
Any device
New and continuous challenges for IT
Figure 4 Source SAP
Innovations to take user experience to the next level
Multiexperience - touch, point, gesture
Interfaceless - machines control from mobile apps
Use AI to predict what user will do
Figure 5 Source SAP
Importance of UX
Fiori not replace Gui transactions
Figure 6 Source SAP
Adopt standard Fiori features
Figure 7 Source SAP
Personalize solution
Figure 8 Source SAP
Use IRPA, machine learning and conversational AI
Figure 9 Source SAP
Seller/buyer
Seller needs to ensure buyer pays
Figure 10 Source SAP
Standard Fiori apps, with Fiori Launchpad as entry point
Embedded analytics - real time graphical visualization; can drill down to graph
Figure 11 Source SAP
Implementing standard, get 50% productivity improvement
Figure 12 Source SAP
Use Screen Personas to simplify transactions
In app extensibility, without a single line of code
Use mobile cards for important visual indicators
Can build custom Fiori app with BTP (formerly SCP) - side by side extensibility
Figure 13 Source SAP
Next generation UX includes RPA, machine learning, conversational AI
IRPA - read emails, download invoices, upload using Fiori
Figure 14 Source SAP
Adopt standard S/4HANA Fiori, with Fiori Launchpad with enterprise search, notifications, embedded analytics, role based firoi apps
Innovate further with in app and side by side extensibility
Use Screen Personas
Use SAP Mobile Cards
3rd level - use Sap Intelligent tools - IRPA, ML, Chat Bots
Discussion:
Fiori is not as fast as SAP GUI due to architecture obvious reasons but this, in general, shouldn't be a problem. If you notice a performance problem this is not normal and it should be analyzed following predefined steps. Regarding large reports you need to consider what type of analysis you are looking for, SAP GUI might be faster to download the data but later you could have to invest to process the information in Excel. Fiori could give the exact report you are looking for on line. So the answer in general would that it depends and this should be analyzed case by case
Figure 15 Source SAP
Despite moving to S/4HANA, little benefits
Figure 16 Source SAP
Why UX Architect?
Figure 17 Source SAP
Follow 3 levels
Figure 18 Source SAP
Look at SAP Fiori apps library
Generate SAP Fiori apps recommendation report, based on how you use SAP ERP or S/4HANA system
Engage SAP UX Architect for levels 2 and 3 achievement
Q&A
Q: is the adapt UI option available in fiori apps that are available in ECC or is it just S4/HANA?
A: S/4HANA
Q: Please share notifications conf for fiori doc
A: https://help.sap.com/viewer/a7b390faab1140c087b8926571e942b7/7.51.4/en-US/b39cf9ed70674d08b2f227e7d2...
Q: Fiori is slower than SAP Gui. What is SAP's answer to that pitfall?
A: This is why a SAP UX architect is required; situation needs to be analyzed case by case
It depends on the user needs
SAP Gui in general is faster than Fiori, but should not be a problem, difference should be millisecond
The materials of the session (recording and presentation as pdf) are available here.
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