SAP SuccessFactors Learning: Sustainable System Design

[karenperez]

Introduction

This blog post introduces you to the recently published SuccessFactors Implementation Design Principle (SFIDP) document: SAP SuccessFactors Learning: Sustainable System Design Implementation Design Principle documents are owned and managed by SAP SuccessFactors Product Management who engage and collaborate with select, interested partners along with SAP Professional Service to tap the rich implementation experience that is distilled in the document after a formalized product review process before wider publication.

This IDP explains some SuccessFactors Learning topics that are crucial during the LMS implementation.

Business Requirements

Without a good understanding of key learning system features, best practices, recommendations, customers will encounter numerous challenges that generate rework, issues, and high-effort maintenance.

To prevent these situations, it is recommended to design a learning configuration as best, sustainable and effective way as possible.

The SAP SuccessFactors Learning: Sustainable System Design IDP how we can achieve it and it is formatted in the following way:

• Assignment Profiles

This chapter will provide some recommendation on how to create and maintain Assignment Profiles where it includes:

• Assignment Profile Administration:

This section focuses on key recommendations on how to create and maintain assignment profiles, going through Naming Convention and Attributes.

• Assignment Profile Maintenance:

This section covers some aspects of how to maintain the assignment profiles such as review period, inactivation, job run period/schedule, and impacts.

• Assignment Profiles related reports:

This section presents the available standard report options concerning assignment profiles but also point out where to encounter more information for AP’s custom reports.

Image 1: Sample of the Standard Assignment Report

• How to enhance the Learning Home Page for a better User Experience

We all know how the User Experience is important not only for the general HR process but also for learning where it normally reflects the culture of the organization. For this reason, this chapter gives good hints on how to improve the Learning User Experience.

The navigation of this chapter satisfies lots of questions concerning:

Different types of learning landing pages;

The use of standard tiles and their functionalities;

• Custom Tiles;


• Branding;


• Categories (named as Subject Areas);

• Direct Link;

Image 3: Sample of Direct Link usage (Image from demo)

 

• News Page.

 

• The use of Time Slots in Classes

During the read of this chapter, you will find some valuable recommendations on how to best set up your class time slots, including cases where there is a need of creating multiple slots.

Image 4: Sample of Time Slots usage (Image from demo)

• Go Live features recommendation

One important message from this section is that all customers need to be aware that LMS is an in-progress implementation/improvement, meaning that even after go-live there is lots of room to grown and this is the recommendation. Instead of enabling all LMS functionalities, check it out to understand what would be the recommended one to go live and why.

• Content Management Factors

In this chapter we will see lots of information and recommendation concerning content management, such as the type of eLearning contents, how does this works/communicates to SAP SuccessFactors Learning, and tools that can be used when looking to build your content. But this is not all, we will also find good information about the following:

• Content Purchase Strategies


• Content Storage Strategies


• Content Management Strategies

 

• Learning Integration Considerations

For the learning integration considerations chapter, we will find an explanation about the legacy way of integrating HMX to LMS, by using the provisioning job, the new alternative that is using the Integration Center tool, and all the advantages of it.

• Learning History Import Considerations

Last but not least, this chapter will drive in the best practices on when to use the connector or the Import Data tool for Learning Data load. Additionally, will give some details about the file extract format and what to consider when importing Learning History Data.

Conclusion

This document SAP SuccessFactors Learning: Sustainable System Design had a valuable contribution from SAP SuccessFactors partners towards authoring which are Edmond Vlandis from Rizing, Elvetia Parker from Pentos, Irene le Roux from EPI-USE, Joelle Smith from Groupex Solutions,  Mohammad Suhaib Khan from Stepping Cloud, Veeramani Ganesapandi from Cognizant and SAP Professional Services.

We hope this blog post helped you get acquainted with the basic understanding of the concepts and use cases defined and discussed in the SF IDP.  We recommend that you further explore the document for an in-depth discussion that will aid you in better product implementation, as well as help you align with the industry-leading practices. We look forward to your valuable comments/feedback/queries on this blog post.