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Author's profile photo Joerg Wolf

SAP S/4HANA 2020 Fully-Activated Appliance: Known Issues

This blog covers latest information and known issues for the SAP S/4HANA 2020 Fully-Activated Appliance series (2020 FPS02 / 2020 FPS01 / 2020 SP00), delivered via SAP Cloud Appliance Library (SAP CAL).

The overview blog for the appliance can be found here.

The known issues for older appliance releases are here: 1909 / 1809

If you would like to ask a support question, please do so in the SAP CAL Community.

Technical Topics

Initial system performance after instance creation or re-activate

When you create an instance or suspend / re-activate it, the system performance will be slower, especially within the Fiori Launchpad. Also, the first click on a Fiori tile will be significantly slower. This is due to initial caching in the system and will become faster if you continue working.

Other performance tuning tips are:

  • Choose the cloud provider location nearest to you (for good network latency)
  • Fiori rendering performance on the remote desktop is often slower than on your local laptop
  • The demo users contain a relatively large number of roles and Fiori tiles. You can copy these demo users in TCode SU01 and adapt accordingly e.g. remove roles, create your own roles / Fiori catalogs, or personalize the Fiori launchpad.

Note to SAP administrators: SGEN has been performed to pre-compile ABAP coding.

Transport system (STMS) is not configured by default

Please check the SAP standard documentation how to configure the transport system in a new system.

 

Fiori & User Interface

Problems with Fiori notifications (“bell icon”) and My Inbox

Symptom:
When you start the appliance for the first time, some demo users (e.g. S4H_SD_DEM) will see existing notifications (such as sales order approvals, etc.) in the Fiori notification icon (“bell icon” on the right upper corner in Fiori).
If you click on one of these items, you will jump to the “My Inbox (All Items)” app and receive an error popup (detailed error message contains >/IWFND/CM_MGW/051</code><message xml:lang=”en”>Resource not found for the segment ‘TaskCollection’).
If you open the “My Inbox (All Items)” app directly – without using the Notifications icon – you will see items in the inbox that are different from the ones under the notification icon.

Resolution:
a) To solve the majority of the inconsistencies between the items in My Inbox and the notifications icons, log on to SAP GUI, enter tCode SE38 and execute the program RSWF_PUSH_NOTIFICATION_EXECUTE with the standard parameters (block size 10.000; next try 3.600). You will receive a number of “notifications in error“ from the report which you can ignore.

b) The faulty link from the Notifications icon to the My Inbox app can not be solved easily for the remainining notification items, please delete them manually from the Notification icon if they bother you. To configure a working link between Notifications and My Inbox for future notifications, please log on to the SAP GUI, enter transaction SWPA and click on the button “Further settings…”. Edit the text line and change the value in column Current Value from LOCAL to LOCAL_TGW. Save and choose/create a customizing request.

If you now create new workflow items, the navigation between the notification icon and My Inbox will work, however, you will need to run the program RSWF_PUSH_NOTIFICATION_EXECUTE again to see new items under the notifications icon.
If you intend to use the workflow & notification more often, it is recommended to schedule the above program to run regularly e.g. every few minutes (via tCode SM36).

Note:

Please note that we don’t make extensive use of the workflow in the existing demo scripts for the appliance. An easy way to trigger a workflow for testing purposes is to create a sales quotation as described e.g. in the “Sell from Stock” scenario in chapter 3.1. (user S4H_SD_DEM). In addition to the process described there, navigate to the tab “Reason for rejection” and enter “Newspaper advertisement” as Order Reason. This should trigger a workflow that can then be processed e.g. with users S4H_SD (the creating user S4H_SD_DEM will also work).

No Fiori tiles displayed in client 400

When you log on to client 400 in Fiori, the launchpad loads but no tiles are displayed and you see an error message “Failed to load catalogs”.
This is due to the deactivated Gateway service in client 400, you can resolve it easily via activating this service.

  • Log on to client 400 in SAP GUI (BPINST / Welcome1)
  • Enter tCode /n/IWFND/IWF_ACTIVATE and choose Activate
  • Enter tCode SU01 and assign at least one business role to user BPINST (e.g. SAP_BR_SALES_MANAGER), otherwise the launchpad will remain empty for this user)
  • Afterwards, refresh Fiori and tiles should load
  • Note: The tiles won’t show meaningful demo data and some of them might not load correctly (since not all of them are configured in client 400).

Error when jumping between two WebGUI transactions in Fiori

When trying to jumpi from one WebGUI app to another one, you receive an error such as “webgui_min.js:532 WebSocket connection to ‘wss:…” in the browser console. This happens eg. from the Fiori app “Display Material” (MM03) via More > Material > Change > Immediately or from the Display Sales Order app VA03).

Solution:

1. Open transaction SICF in SAP GUI and click Execute

2. Navigate to “default_host > sap > bc > gui > sap > its > webgui” and double-click it

3. Click change and open tab Service Data > GUI Configuration

4. Change the value ~SINGLETRANSACTION from 1 to 0 and Save (customizing request for foreign namespace will be needed).

We will change this behaviour in the upcoming FPS01 release.

Issues with specific business scenarios

Service: Errors in browser pop-ups (503, not secure)

There are issues with browser pop-up Windows that are triggered by “actions” e.g. when calling a print-preview for order quotations, or triggering the creation of a follow-up document for an opportunity.

Only partial configuration of “Treasury” scenarios

The SAP Best Practices scope for treasury scenarios is not fully configured in the 2020 SP00 appliance release. The following scope items are delivered:

  • J77 Advanced Bank Account Management
  • J78 Advanced Cash Operations
  • 4MT Advanced Payment Management
  • BFA Basic Bank Account Management
  • BFB Basic Cash Operations

Treasury scenarios that are not working as expected might still be fixed by applying the missing pieces manually in your system instance.

Manage Purchase Requisitions – Professional app

When trying to run a consumable procurement process (account assignment type K), the Manage Purchase Requisitions – Professional app throws a misleading error that G/L account is not assigned to Company Code, despite customizing settings being done. The current workaround is to run the process via the SAP GUI transaction.

Manage Order Bill of Material

When one tries to create an Order BoM by copying an existing Material BOM via the Manage Order Bill of Material Fiori app the base UoM is hardcoded to EA and not editable. If the Material BoM has a different UoM then EA, a Save error will triggered and the Order BoM will only be saved as draft. The current workaround is to run the process via the SAP GUI transaction

Data Migration / Migration Cockpit: ERP 6.0 EHP8 (IDES) performance in “direct transfer” scenarios

The CAL solution for the ERP 6.0 EHP8 IDES system (needed for the direct transfer data migration scenarios) has a very slow initial performance e.g. when logging on to it or creating the first data migration projects. The performance will increase significantly when working with the system and once caches and batch jobs have been processes (this might take a couple of hours)..

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      32 Comments
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      Author's profile photo Gregory Misiorek
      Gregory Misiorek

      Hello Joerg.

      Congratulations on releasing S4/HANA 2020 on SAP CAL.

      I was going through the PDF explaining the demo system and its components but could not find any details as to which HANA Platform SP S4/HANA 2020 is utilizing. I'm assuming it be SPS05 Revision 53, but would appreciate a confirmation.

      Best regards,

      greg

      Author's profile photo Joerg Wolf
      Joerg Wolf
      Blog Post Author

      Hi Greg,

      it's revision 2.00.052.

      Best, Joerg

      Author's profile photo Balazs Hajdu
      Balazs Hajdu

      Hi Joerg,

      when will be the S/4 2020 fully activated appliance available for on-prem installations?

      BR

      Baschi

      Author's profile photo Joerg Wolf
      Joerg Wolf
      Blog Post Author

      Hi Baschi,

      we're in the last steps of preparing the download, expected to be available this week.

      You can already request the download and license checks via opening an incident on XX-SER-SWFL-SHIP.

      Best, Joerg

      Author's profile photo Chaolong Liu
      Chaolong Liu

      and  the S/4 2020 fully activated appliance for on-prem installations  is  available downloading now ?

      Author's profile photo Joerg Wolf
      Joerg Wolf
      Blog Post Author

      Yes it is, please see SAP Note 2041140 how to request the download.

      Best, Joerg

      Author's profile photo Alex Almeida
      Alex Almeida

      Hi Joerg, thanks a lot for this article, really helpful.

      Do you know if it is possible to configure a Optimization Server to be used by SAP TM Load planning? I have activate it on tcode rcc_cust but the connection test fail. I am wondering if the optimization server is available at all in this appliance.

       

      Many thanks in advance,

      Alex Almeida

      Author's profile photo Joerg Wolf
      Joerg Wolf
      Blog Post Author

      HI Alex,

      the TM optimization server is not part of the appliance (we only touch very basic embedded TM scenarios). If you have access to the optimizer (licensing, ...) you could try to set this up on your own.

      Best, Joerg

      Author's profile photo Rashmi Singh
      Rashmi Singh

      Hi Joerg,

       

      Can you help me with a document that includes all the users (with passwords if available) already available in clients 100, 200 and 400 for system- SAP S/4 HANA 2020 FPS00 Fully Activated Appliance.

      Many Thanks In Advance,

      Rashmi Singh

       

      Author's profile photo Joerg Wolf
      Joerg Wolf
      Blog Post Author

      Hi Rashmi,

      please check the Getting Started guide that is referenced in the CAL console details for the 2020 FAA (direct link for current version is https://caldocs.hana.ondemand.com/caldocs/help/7a3ebd3e-d005-4c70-ae35-40a167aed981_Getting_Started_Guide_v1.pdf but this might change if we potentially publish a new version).

      Best,

      Joerg

      Author's profile photo Joseph BERTHE
      Joseph BERTHE

      Hello,

      Thanks again for providing a such plateform. I wonder if you know when you will release on CAL the SP01 ?

      Kind regardsz

      Joseph

      Author's profile photo Joerg Wolf
      Joerg Wolf
      Blog Post Author

      Hi Joseph,

      the 2020 FPS01 Fully-Activated Appliance is planned for April.

      Best, Joerg

      Author's profile photo Joseph BERTHE
      Joseph BERTHE

      Thanks for your quick answer.

      Regards, Joseph

      Author's profile photo Flavio Molina
      Flavio Molina

      I'm trying running GUI EWM apps at Fiori launchpad Warehouse Monitor (/SCWM/MON) for example but APP is not loading below error appears:

      "vhcals4hcs.dummy.nodomain’s server IP address could not be found"

      Other apps are loading normally

      M.

       

      Author's profile photo Joerg Wolf
      Joerg Wolf
      Blog Post Author

      Hi Flavio,

      did you maintain your local /etc/hosts file (or tried it on the remote desktop) as described in the Getting Started guide ?

      If the problem persists, please open a separate post in https://answers.sap.com/tags/67837800100800004473 with more details (what user, Fiori app, ...) since it's easier to answer and find for other users there.

      Best, Joerg

      Author's profile photo Hugo Chartrand
      Hugo Chartrand

      Hello Joerg

       

      We have activated this S/4HANA 2020 Fully-Activated Appliance but are having an issue with Apps Display Material, when we select a material such as TG0011 and follow menu >More>Material>Change>Immediately, nothing happens, we just see an error by looking at the Developer trace of our Browser.

       

      This Apps name seems to be MM03.

      I also found some notes explaining that webgui is not working anymore due to a security note that as been implemented.

       

      Do you know if this Apps is related to webgui and how we could fix it ?

       

      Thank you

       

      Hugo

      Author's profile photo Joerg Wolf
      Joerg Wolf
      Blog Post Author

      Hi Hugo,

      does this work on the remote desktop ? And did you map the /etc/hosts on your local PC (see the Getting Started guide of the appliance)  ?

      Other than that, it's better to open a separate post on

      https://answers.sap.com/questions/metadata/24005/sap-cloud-appliance-library.html since this is easier to work with than a in a blog comment.

      Best, Joerg

      Author's profile photo Hugo Chartrand
      Hugo Chartrand

      Thank you for your fast answer Joerg

       

      I will ask the question in the second blog

       

      Hugo

      Author's profile photo Wenjie He
      Wenjie He

      Hello Joerg,

      Some  SAP roles were assigned the fiori group  in fps00,Whether the role included group will be removed in    the next version?

      Author's profile photo Joerg Wolf
      Joerg Wolf
      Blog Post Author

      Hi Wenjie,

      I don't fully understand your question -> could you please post some more details in https://answers.sap.com/questions/metadata/24005/sap-cloud-appliance-library.html ?

      In general, the roles and Fiori groups will stay the same in the FPS01 update, with maybe minor changes here and there.

      Best, Joerg

      Author's profile photo Jun-Hee Jung
      Jun-Hee Jung

      Hello Joerg

      I have another question

      I had configured domain generally

      (Go to Transaction SMICM, then Menu Goto --> Services. Check the HTTP/S Port and Hostname)

      and then

      When I click "SAP Fiori LaunchPAD" on the GUI Client

      URL is different "Configured URL"

       

      How can I change setup URL  for Fiori

       

      Author's profile photo Joerg Wolf
      Joerg Wolf
      Blog Post Author

      Hi Jun-Hee,

      please use the SAP CAL Forum (https://answers.sap.com/questions/metadata/24005/sap-cloud-appliance-library.html) and open a separate post (easier to support and find for the future).

      Quick hint: check tCode HTTPURLLOC and please read the DEMO21 documentation (as I assume that's where you got the system from).

      Best, Joerg

      Author's profile photo Jun-Hee Jung
      Jun-Hee Jung
      Thank you very much.
      It has been resolved by changing the URL within the T-CODE(HTTPURLLOC) you informed. Thank you so much again.
      Author's profile photo Wenjie He
      Wenjie He

      Hi Joerg,

      I am installing  SAP S/4HANA 2020 FPS01 Fully-Activated Appliance,the master password  is 'Clean_12345' in the file SAP_Software_ApplianceSAP_Software_Appliance.xml,but I find it's incorrect for  the user 'system' in systemdb .

      Author's profile photo Pekka Korsoff
      Pekka Korsoff

      Hi Joerg,

       

      We have installed S/4HANA FPS02 Fully-Activated Appliance. For some peculiar reason it seems that the Best Practises for Finland have not been activated in the client 400. Is this intentional or just a mistake?

      All the other countries are there, but the one and only we would need is missing ...

      Best regards,

      Pekka Korsoff

       

       

      Author's profile photo Joerg Wolf
      Joerg Wolf
      Blog Post Author

      Hi Pekka,

      you are right, Finland by mistake is the only country that is not activated in client 400 (sorry for that).

      Do you have some experience in activating Best Practices and could give it a shot on your own ? If you need help, it's probably best to open an incident (BC-VCM-CAL) so we can guide you through.

      Best,

      Joerg

      Author's profile photo Pekka Korsoff
      Pekka Korsoff

      Hi Joerg,

      We did it already but ended up in other problems, mainly related to the FI-Asset Accounting configuration. While checking that out, we also came to the conclusion that client 400 has not been created with the "merge client" -method even though it should be according to the documentation. We are not sure if this has any impact to the problems with FI-AA, but that is what we suspect.

       

      BR,

      Pekka

      Author's profile photo Joerg Wolf
      Joerg Wolf
      Blog Post Author

      Hi Pekka,

      you are using the 2020 FPS02 instance, right ? Client 400 is set up as Best Practice client there but let me check about the asset accounting issue.

      For easier support: Could you open an incident (use component SV-SMB-AIO-BP since it's about the Best Practice activation now) ? 

      Thanks and sorry for the inconvenience,

      Joerg

      Author's profile photo Pekka Korsoff
      Pekka Korsoff

      Hi Joerg,

      Thanks for the prompt reply. Yes, we are using 2020 FPS 02 instance. The client 400 is missing all the country templates (eg. FI01). In the 1909 Fully-activated appliance the country templates do exist in client 400, that is why I think the 2020 client 400 is not a merged client.

      But we are now trying by copying client 100 to a new client and activating the FI best practises there. If that will not go through I will consider raising an incident as you suggested.

       

      Best regards,

      Pekka

       

      Author's profile photo Joerg Wolf
      Joerg Wolf
      Blog Post Author

      Hi Pekka,

      to finalize this "thread of comments" ;-):

      1. Correct, client 400 is a best practice client i.e. it doesn't come with the full merged-client-000 customizing but only with the one that is needed for the activation of Best Practices. This is intentional since it yields only the "pure" Best Practice customizing.
        If you want to activate with a merged-client setup, copy either client 000 as described in the BP documentation or try with copying the client 100 and activate there (not tested, though, but might nevertheless work).
      2. Re. the Asset Accounting issue: I could reproduce that in a reference system in client 400 (activation stopped in building block J49).
        To resolve this, set the user parameter FAA_CONFIG_REDESIGN1 to empty for the user BPINST in client 400 (via System > User Profile > User Data > Parameters).
        Afterwards continue the activation of the solution and it should finish successfully within ~ 1-2 hours.

      Best, Joerg

      Author's profile photo Ajay Jagtap
      Ajay Jagtap

      Hi Joerg,

      Thanks for the blog.

      I created an instance for "SAP S/4HANA 2020 FPS02, Fully-Activated Appliance" using the guide but I keep on getting 503 Service Not Available error whenever I launch Fiori interface. SAP GUI works fine.

      Regards,

      Ajay

      Author's profile photo Joerg Wolf
      Joerg Wolf
      Blog Post Author

      Hi Ajay,

      please see this thread if it solves your issue (esp. my comment about the web dispatcher trust relation with ABAP).

      Apart from that, if the problem persists, please "ask a question" on https://answers.sap.com/tags/67837800100800004473 and provide more details (eg. did it work before, do you encounter the error also on the remote desktop of the appliance, etc.).

      Best, Joerg