SAP S/4HANA Move for Finance Blog series #12 of 15...

elizabeth_milne · ‎12-10-2020

Thank you for joining our SAP S/4HANA Finance Move blog series breaking down the Webinar Series for Finance Professionals

This on demand webinar is hosted by Robin Bau, Director Shared Services Automation, Finance Solutions at SAP. Attend this session to learn how SAP S/4HANA and latest innovation technologies can help your Shared Service Organization to increase the level of automation.

Here’s the agenda Robin will cover:

Overview about this session

Shared Service Evolution and technological implications

Shared Service Management with SSF for SAP S/4HANA
- Overview
- Workflow-based automation
- Machine Learning and Intelligent Robotic Process-based automation

Summary

Additionally, here are some of the questions and answers from our live session:

Can this Shared Services solution be connected to SAP ECC, and does it make sense to do so that way?
Yes, you can do that. It depends on the target architecture. You can either setup an individual connection or leverage SAP S/4HANA Central Finance for that purpose.

Even though it is embedded in SAP S/4HANA, I assume there are additional license costs for this service?
yes, the solution comes with a separate license.

Can we implement Machine Learning in Shared Service in SAP ECC Platform
The Shared Service Framework for SAP S/4HANA can also be connected against an ECC system. This is a bit more effort, but feasible.

In the demo we saw a request about the status of an unpaid invoice. Will the reply be sent to customer or is the local team in charge of resending it to customer? If it is the last, which is the advantage of performing that request through the SSF?
It’s up to you to define the responsibility. Usually the response would be handled centrally and could be send out automatically. Furthermore, you ensure that every communication is documented and can be measured at the end of the day. This avoids double work and ensures a consistent response.